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      TimelyCare

      Engaged Employer

      TimelyCare reviews

      2.9

      44% would recommend to a friend

      (138 total reviews)
      avatar

      Luke Hejl

      45% approve of CEO

      44% positive business outlook

      Ratings by category

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.1

      Diversity & inclusion

      3.0

      Senior management

      3.0

      Compensation and benefits

      2.9

      Career opportunities

      TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      138 reviews
      1.0
      Mar 1, 2026

      Company that has strayed far from its mission and values

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      On an individual level, team members were friendly and supportive. They genuinely cared about helping one another and about serving the students and staff who relied on the services. Their compassion and collaboration stood in clear contrast to the broader leadership issues, and they often carried the heart of the mission in their day-to-day work.

      Cons

      Everything described stands in direct opposition to the company’s stated mission and values. There is a clear disconnect between what is promoted publicly and what is practiced internally. Many employees are afraid to speak up about the hypocrisy because those who do are labeled as culture killers. That kind of environment discourages accountability and honest dialogue. Overall, it creates a workplace that is unhealthy and unsustainable. Ironically, in a company centered around mental health, the culture itself can leave employees feeling like they are the ones in need of support.

      avatar
      TimelyCare Response
      4mo
      Our mission is to foster student success and improve the health and well-being of campus communities, and it remains the foundation of our strategy and decision-making. We believe meaningful impact and financial sustainability go hand in hand, because serving students and campus partners at scale requires both. As we grow, we know alignment and trust are earned through consistent communication and everyday actions, not just words. We remain committed to strengthening transparency, encouraging candid dialogue, and ensuring our culture reflects the purpose that brings our teams to this work.
      2.0
      Feb 20, 2026

      Insecure leadership will make you lose your mind

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers are somewhat supportive.

      Cons

      Working here is unbearable due to petty and insecure leadership. Leaders are shockingly incompetent and make disastrous decisions constantly. Thriving employees are often sabotaged, harming both individuals and the company. Leadership's behavior creates constant frustration and blocks any progress.

      avatar
      TimelyCare Response
      4mo
      We understand that strong feelings can arise when leadership decisions or organizational changes are difficult. We hold leaders to high standards and make decisions with the long-term health of the organization and the students and campuses we serve in mind. Experiences can vary across teams and roles, and we remain committed to accountable leadership and to continuously strengthening how we lead, communicate, and support our people.
      1.0
      Feb 10, 2026

      Toxic workplace with no work-life balance and leadership completely out of touch

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A few coworkers genuinely try to support each other, largely because leadership does not. The mission sounds good on the outside, which is why many people join in the first place. Beyond that, there are very few real positives.

      Cons

      This is an extremely toxic work environment with executive leadership that has completely unrealistic expectations and no understanding of work-life balance. Micromanagement is constant, and employees are not trusted to do their jobs without being watched. Small mistakes are treated as major failures, and people are regularly let go for minor issues with little warning or support. Unlimited PTO is a complete scam. The workload and pressure make it nearly impossible to actually take time off, and the high turnover conveniently means the company doesn’t have to pay out unused PTO when employees leave. There is effectively no work-life balance, and long hours are normalized. The irony of this company promoting mental health support for students while actively disregarding the mental health of its own employees cannot be overstated. Employee computer activity is tracked, creating a culture of surveillance and fear. Breaks are discouraged, burnout is constant, and leadership shows no accountability for the revolving door of employees. If I could give this company negative stars, I absolutely would.

      avatar
      TimelyCare Response
      4mo
      We’re sorry to hear that your experience felt stressful and unsupportive. When someone describes their workplace as toxic or unbalanced, that’s serious feedback and not something we dismiss. We recognize that periods of growth and change can feel intense, and experiences can vary across teams and roles. We know not every experience will reflect the environment we aim to create. We wish you the best moving forward.
      Viewing 16 - 18 of 138 Reviews
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      ReviewsTimelyCare reviews

      Glassdoor has 161 TimelyCare reviews submitted anonymously by TimelyCare employees. Read employee reviews and ratings on Glassdoor to decide if TimelyCare is right for you.