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      TimelyCare

      Engaged Employer

      TimelyCare reviews

      2.9

      44% would recommend to a friend

      (138 total reviews)
      avatar

      Luke Hejl

      45% approve of CEO

      44% positive business outlook

      Ratings by category

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.1

      Diversity & inclusion

      3.0

      Senior management

      3.0

      Compensation and benefits

      2.9

      Career opportunities

      TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      138 reviews
      1.0
      Mar 17, 2026

      Lack of structure is frustrating

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can't think of any. Pretty much everything about this company is terrible.

      Cons

      My biggest problem with TimelyCare was its lack of structure. Roles are undefined, expectations are vague, communication is awful, and management didn't know how to lead employees. I couldn't handle working in such a frustrating work environment, so I left.

      avatar
      TimelyCare Response
      3mo
      Clear roles, expectations, and communication are critical, and we continue to prioritize strengthening each as we grow. In a fast-moving organization, structure evolves alongside scale, and that environment can feel different from longer tenured or highly rigid companies. We’ve made continued investments in operating clarity, ownership, and leadership development to better support our teams. Our focus is on building a structure that enables accountability, alignment, and meaningful impact.
      1.0
      Mar 5, 2026

      Meaningful Mission Undermined by Constant Disarray

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      The goal of improving student access to healthcare is admirable.

      Cons

      - I was drawn in by the mission, but the constant operational shifts made the experience exhausting to keep up with. - Priorities arrived with urgency and then shifted again before anything had time to settle. - Instead of building structured systems before expanding, changes felt rushed and poorly thought out. - Expectations often remained unclear because processes were still unfinished and constantly evolving. - The relentless pace without consistent follow through created ongoing confusion. - Over time, that instability overshadowed the mission that first attracted me.

      avatar
      TimelyCare Response
      4mo
      Rapid growth can create real strain, especially when systems are evolving alongside expanding demand. We understand that constant shifts in priorities and process can feel exhausting, particularly for those who value stability and structure. Expanding access to care for students requires urgency, and at times that urgency means adapting quickly as we learn and respond to partner needs. We are actively investing in stronger operational foundations, clearer expectations, and more consistent follow-through so our teams have the clarity and support they deserve. The work is meaningful, and aligning pace with process remains a clear focus as we continue to grow.
      2.0
      Nov 2, 2025

      Unsupportive work culture where management blatantly ignores employees

      Business development representative (bdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      There was a lot to learn during training, coworkers were fun.

      Cons

      You'll be expected to catch up quickly in the fast aced work environment! You're also expected to work harder and accomplish more than the normal. Unsupportive work culture where management blatantly ignores employees and could be hostile as well.

      avatar
      TimelyCare Response
      8mo
      Thank you for taking the time to share your feedback. We are glad to hear you found value in our training experience and enjoyed connecting with your coworkers. Our people truly make a difference. We understand your overall experience did not meet your expectations. After review, we found no record of the specific incidents referenced regarding management. However, we truly value your perspective and remain committed to nurturing a workplace where people feel valued, heard, and supported in their work. Our leadership team continues to focus on strengthening communication, fostering trust, and supporting a culture of transparency aligned with our mission to improve the well-being of students across campus communities. We wish you all the best moving forward.
      Viewing 22 - 24 of 138 Reviews
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      ReviewsTimelyCare reviews

      Glassdoor has 161 TimelyCare reviews submitted anonymously by TimelyCare employees. Read employee reviews and ratings on Glassdoor to decide if TimelyCare is right for you.