7y
I'm sorry to read that you feel this way.
We definitely care about our employees, their success and development.
We invest like no other company I know in training our salespeople. We deploy technology, content and great focus to ensure that the sales team is well trained.
We encourage employees to invest in their training.
~20% of the sales organization got promoted in the last 15 months (SDRs to reps, reps to managers, manager to VP, SDRs to customer success & account management). The same holds true for the rest of the organization - one example being that all of the engineering team leads are former developers. The VP R&D, CTO, and chief architect were also initially developers, then team leads, then their current roles.
At 20% promotions, it's obvious that career development is front and center for us, but it can't be 100%. Not everyone who wants to can be promoted. The best (who want to) can and do. At the pace we grow, there's no lack of desire on the company part to find career development options for the team.
The comp plan was just updated and it is better structured than any other fintech comp plan I know of. Fintech is different than "normal" SaaS in that a large part of it is based on the consumption of the service.
I appreciate the positive outlook you have for the company and wish you all the best.