Toast Inc reviews

3.8

69% would recommend to a friend

(1,671 total reviews)
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Aman Narang

78% approve of CEO

67% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,671 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Feb 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The company culture was fun, the work wasn't too crazy in the role, and the managers and coworkers are all great. There was a lot of room for growth before they started outsourcing. For this reason I am being charitable with my stars. But things have started to downturn, so I may dock points in a couple months when I'm laid off officially

Cons

Toast started hiring and creating new roles offshore. Then announced layoffs all of a sudden. They claim they are getting rid of redundant roles, but they intentionally did this to outsource and cut costs. My job has been outsourced, and I am having to train my replacements at an accelerated pace. This is both cruel to me as an employee, but also unfair to the replacements who are offshore and are struggling with the pace.

2.0
Feb 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay, allowed to independently pursue sales. Customers are overall great and the revenue generating tasks are overall very straightforward.

Cons

Managing contacts takes up a great deal of your time because there's no system in place like outreach. You have to use excel sheets for everything and make it up as you go along. Must socialize and make friends internally to show that you 'care'. You get a mentor and your manager says they are there but they feel aggravated when you ask them questions. Training is terrible and doesn't prepare you for the role at all.

5.0
Jan 10, 2024
Recommend
CEO approval
Business Outlook

Pros

From the interview process to my onboarding experience, Toast has been the best work experience I've ever had: the company culture, the support, and the tools we are given to succeed. In a time when many people are unsure of what's next, Toast has been nothing short of a blessing. We work hard, but I love what I do and my team.

Cons

Honestly, the only con is that this position is only for some. Working remotely is a blessing for those who can manage themselves and their time. If someone isn't built for a remote position or driven to take action in a hunting role, this role will expose those things and be short-lived. This position is an incredible opportunity if it's a good fit.

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Toast Inc Response
2y
Thank you for taking the time to leave this review! We're happy to hear that you are enjoying Toast and feel supported by your team. Keep up the great work!
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