Toast Inc reviews

3.8

69% would recommend to a friend

(1,690 total reviews)
avatar

Aman Narang

78% approve of CEO

65% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,690 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
May 23, 2018

Keep on Keepin' on!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Managment and team really does care about you! The "no ego" that they preach is really there. One of the cofounders came up to me at orientation, and I had no idea he was a cofounder for quite a while-- he talked to me like a real human being and I wasn't uncomfortable at all. I feel like at this point I can turn to anyone, and they will help me. They will also help me implement new ideas, new methods and best practices. I'm also not micromanaged at all, which is extremely helpful as well, I actually get more done this way!

Cons

With it being a startup, we're working at a breakneck speed here for sure. Things need to get done quickly, and fast, and then they get changed. I knew and was warned of this coming in, so it's not that big of a surprise to me. Also, with me not being at Headquarters, and instead being at the second headquarters in Omaha, things do typically get lost in translation.

5.0
Feb 21, 2018
Recommend
CEO approval
Business Outlook

Pros

The most approachable leadership team I've experienced. The "no ego" part of the core values is taken seriously and starts at the top. I'm in a role where it's not uncommon (and unfortunately sometimes, expected) to be talked down to, and I've never once experienced this here. The C-suite have all been kind, friendly, receptive to feedback, and seem to genuinely care about the employee experience here. I think the company culture is pretty great. I'm surrounded by people who are all incredibly passionate about what we're doing here, regardless of their role. We do a lot of really cool things with our customer restaurants and have created an environment where Toast employees are consistently huge advocates and vocal supporters of our customer base.

Cons

As to be expected with a company that's growing so incredibly fast, there are some gaps. Cross company communication seems to be one of the bigger ones, and I know that's actively being discussed.

3.0
Jan 4, 2018

Great growth company, poor remote employee experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love the flexibility of work schedule, the fun company culture, and amazing growth ride we're on. My manager genuinely supports me to grow into any role in the company I want to target.

Cons

Process are not completely flushed out or sometimes even built yet so there's sometimes a struggle getting support- especially as a remote employee. Benefits are increasing every year, but are still not a driving force to attract or hold employees.

Viewing 1459 - 1461 of 1,690 Reviews

Glassdoor has 1,799 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.