Toast Inc reviews

3.8

69% would recommend to a friend

(1,661 total reviews)
avatar

Aman Narang

77% approve of CEO

65% positive business outlook

Toast Inc has an employee rating of 3.8 out of 5 stars, based on 1,661 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toast Inc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jul 6, 2017
Recommend
CEO approval
Business Outlook

Pros

This is definitely the greatest workplace I've had the privilege of working at. Lots of energy and excitement over the work to be done. Challenging problems to solve - when things get rough (as they always will at times) I know I've got extremely talented and smart colleagues that are in the thick of it with me as we push together and support each other. Competent leadership comprised of highly experienced veterans of their domains - even though I may not necessarily agree with every decision or strategy, I trust and respect them enough to be able to whole heartedly support and follow them in the hopes that they prove me wrong. Lots of opportunities to grow and get feet wet in other domains - people are willing to teach you and get involved with whatever you are interested in

Cons

All that I've listed above isn't to say that Toast is perfect - no place is perfect. I think the whole Toast experience is missed by remote employees, though Toast has been taking large steps to fill that gap. Sometimes the work-life balance gets lost in the chaos, but that's hardly surprising for a hot tech startup. Besides, managers have always been encouraging us to take time off as needed. Scaling at the rate we are growing comes with growing pains, but there is great effort being taken to preserve the fun culture I've come to love when I joined two years ago. We work at high velocity and intensity, which may not be suitable for everyone. Oh, and hey, when are we getting 401k matching?

4.0
Apr 26, 2017

Victim of our own success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great People. Absolutely top notch hiring practices, from the top to the bottom. Everyone that I work with is a high performer, who cares about what their doing and more importantly, how they do it.

Cons

little unfocused on priorities. Part of this comes from the fact that they're growing like a rocket. So many new people each week, with so many new and challenging projects mean that a lot of time you have to ask 3-4 people to find out who you need to talk to to move a project forward.

5.0
Apr 20, 2017

Startup feel with security of a larger company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Very startup feel with lax dress code and unrestricted vacation. -Health insurance, dental, vision, life insurance and disability. -Work life balance is great. If you get your work done you can go home. No pressure to be there just to be there. -Very high growth which mean lots of room to grow your own career. -Great internal resources to help with what you need. -Great office right near Fenway park. -Paid commuter benefits. -Experienced leadership. They have brought in many people with past experience in this business to make Toast successful. -Trying to focus on the right aspects of the business to grow which align with customer needs. -Everyone at the top is extremely approachable. -Relatively transparent with most things.

Cons

-Being a larger company, it is not always easy to get questions answered. You sometimes get sent on a wild goose chase. -Still working on set processes for many things. Getting much better but still have a long way to go. -Sometimes certain projects take precedence over everything else, causing long wait times for simple problems.

Viewing 1642 - 1644 of 1,661 Reviews

Glassdoor has 1,768 Toast Inc reviews submitted anonymously by Toast Inc employees. Read employee reviews and ratings on Glassdoor to decide if Toast Inc is right for you.