Torrid reviews

3.3

48% would recommend to a friend

(1,642 total reviews)
avatar

Lisa Harper

47% approve of CEO

36% positive business outlook

Torrid has an employee rating of 3.3 out of 5 stars, based on 1,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Torrid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jul 13, 2013
Recommend
CEO approval
Business Outlook

Pros

40% discount Accepting of tattoos and counter culture life style Flexible work schedule

Cons

Horrible pay Constant stress to make sales/plan Horrible corporate lackies Zero communication between stores and HQ Awful sales/promos don't entice customers enough. (who the hell is going to buy jeans in the 90 degree weather?) Prices of clothes keeps getting higher, yet the quality is steadily declining Frustrating floor sets that take 8 hours to complete Horrible customers Never make payroll Never have hours to give to our poor sales associates Management is pulled in 20 directions, yet we are paid like crap Store managers are hourly, not salaried By far the cheapest company I've ever worked for, we can't even accept payment in stores for our outlandish credit card 24.99% APR credit card, need I say more? I won't even get started on the horrible customer service VIA their telephone number or credit card number. Both groups are awful in every sense of the word.

4.0
Jun 16, 2013

Great place to work!

Recommend
CEO approval
Business Outlook

Pros

Fun environment, get to meet new people, open communication across the board, growing really fast so lots of opportunity!

Cons

No work/life balance, pay is below industry standard, focus of the company keeps shifting every few months, so expectations keep shifting too

4.0
Jun 16, 2013

First time working retail

Recommend
CEO approval
Business Outlook

Pros

40% discount on fabulous clothing

Cons

minimum wage sucks but that's retail

Viewing 1618 - 1620 of 1,642 Reviews

Glassdoor has 1,670 Torrid reviews submitted anonymously by Torrid employees. Read employee reviews and ratings on Glassdoor to decide if Torrid is right for you.