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Torrid

Engaged Employer

Torrid reviews

3.3

48% would recommend to a friend

(1,642 total reviews)
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Lisa Harper

47% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

3.0

Career opportunities

2.8

Senior management

2.5

Compensation and benefits

Torrid has an employee rating of 3.3 out of 5 stars, based on 1,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Torrid employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
4.0
Feb 9, 2026

Loved my job!

Part time assistant manager
Recommend
CEO approval
Business Outlook

Pros

I loved this job! I loved working w women and building their wardrobe. Making them smile and feel good about themselves was such an uplifting experience. I would regularly get reviews from customers. And thats a great way to get positive feedback! I learned a LOT from working at this company about management expectations and the inner workings of corporate retail.

Cons

Corporate retail lol The expectation is high. And you will be held accountable for your results as an MOD. The reason I left is more specific to the store manager at my location. Also my DM and SM were not always giving the same coaching which was quite confusing. Especially for learning my role as a first time manager.

3.0
Jan 26, 2026

Unpredictable

Key holder
Recommend
CEO approval
Business Outlook

Pros

Discount, customer interactions, networking between stores

Cons

Hours, pay, poor management, unreliable corporate communication, ever changing policies, overuse of excel spreadsheets, never had your back, gossip, closing stores

Viewing 22 - 24 of 1,642 Reviews
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Glassdoor has 1,670 Torrid reviews submitted anonymously by Torrid employees. Read employee reviews and ratings on Glassdoor to decide if Torrid is right for you.