Does TouchPoint Support Services pay their employees well?

According to anonymously submitted Glassdoor reviews, TouchPoint Support Services employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at TouchPoint Support Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at TouchPoint Support Services?

41% of TouchPoint Support Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TouchPoint Support Services 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at TouchPoint Support Services?

Clinical Dietitian (17) , Housekeeper (16) , Patient Transporter (14) , Director (13) , Registered Dietitian (10) , Food Service Worker (9) , Cook (8) , Environmental Services (7) , Manager (7) , Operations Manager (7) , Assistant Director (6) , Dietary Aide (6) , Barista (5) , Culinary Ambassador (5) , EVS Tech (5)

What are the pros of working at TouchPoint Support Services according to real employee reviews?

"The TouchPoint culture is great." ((in 18 reviews)); "Work around great people and love the department I work in." ((in 17 reviews)); "Good benefits and that is about all." ((in 14 reviews)); "Great coworkers" ((in 11 reviews)); "Growth opportunities with parent conpany" ((in 9 reviews))

What are the cons of working at TouchPoint Support Services according to real employee reviews?

"The pay could be better." ((in 22 reviews)); "Long hours and over worked." ((in 7 reviews)); "You will instead get yelled at demeaned by senior leadership for missing a minor detail." ((in 6 reviews)); "Employees do not feel appreciated and favoritism is shown all the time." ((in 6 reviews)); "Additionally, when it comes to making sure patients are well cared for, this is at the bottom of the list for upper management." ((in 5 reviews))

What are the top reviewed TouchPoint Support Services locations?

Austin , Chicago , Jacksonville , Detroit , Novi , Milwaukee , Indianapolis , Murfreesboro , Nashville , Tulsa , Birmingham , Atlanta , Washington , Wichita , Pensacola , Joliet , Bartlesville , Hoffman Estates , Appleton , Evansville , Manhattan , Kankakee , Racine , Grand Blanc , Saginaw , Waco , Anderson , Kokomo , Pittsburg , Panama City

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TouchPoint Support Services

Part of Compass Group USA

TouchPoint Support Services reviews

2.9

41% would recommend to a friend

(70 total reviews)

Robert Tindell

49% approve of CEO

34% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Compensation and benefits

2.7

Culture & values

2.7

Work/Life balance

2.7

Career opportunities

2.5

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

70 reviews

Reviews about "Culture"

Return to all reviews

5.0

Aug 3, 2025

Would recommend for a short time

Cashier

Recommend

CEO approval

Business Outlook

Pros

Great job and management. Along with the flexibility of the team

Cons

Pretty strict about uniforms and phones when you have your done time

TouchPoint Support Services Response

10mo

Thank you for taking the time to share your experience! We’re glad to hear you enjoyed the role, the team’s flexibility, and the support from management. We appreciate your feedback regarding uniforms and phone use, and we’ll keep this in mind as we continue to improve the work environment for our associates.

5.0

Jul 15, 2025

Great!

Data analysis intern

Recommend

CEO approval

Business Outlook

Pros

Very nice work life culture

Cons

Sometimes slow work depends on the time of year

TouchPoint Support Services Response

10mo

We appreciate you taking the time to leave a review! It’s wonderful to hear that you enjoyed the positive culture during your internship. Thank you for being part of our team. We’re grateful for your contributions and wish you continued success in your career journey.

1.0

Mar 9, 2025

It should be your last option for a job.

Food service worker

Recommend

CEO approval

Business Outlook

Pros

Working with the staff is fantastic, but management will destroy your confidence and pride in the work and the department's positive culture (if it has one).

Cons

Regrettably, Touchpoint is not an ideal workplace. The department is perpetually short-staffed, and management's treatment of the staff is subpar, to say the least. The company fails to offer any tangible benefits. The insurance is costly, Touchpoint does not contribute to the 401K plan, bonuses are nonexistent, and annual raises are minimal, often amounting to a mere $0.25.

TouchPoint Support Services Response

Thank you for taking the time to share your feedback about our work environment. We strive to provide a positive workplace culture and take your feedback seriously, which is why we have several outlets available to associates to report their concerns and provide feedback. We have shared your feedback with our HR team, so that your concerns can be addressed.

Viewing 4 - 6 of 70 Reviews

Jobs at TouchPoint Support Services

PATIENT TRANSPORTER (FULL AND PART TIME)

FOOD SERVICE WORKER (PART TIME)

HOUSEKEEPER LEAD (FULL TIME)

PATIENT TRANSPORTER (FULL AND PART TIME)

CASHIER/FOOD SERVICE WORKER (FULL TIME)

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Would recommend for a short time

Great!

It should be your last option for a job.

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