TouchTunes reviews

2.9

43% would recommend to a friend

(129 total reviews)
avatar

Ross Honey

32% approve of CEO

27% positive business outlook

TouchTunes has an employee rating of 2.9 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchTunes employee rating is 22% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

129 reviews
1.0
Jun 13, 2023

Hideous

Recommend
CEO approval
Business Outlook

Pros

I truly cannot identify a single pro.

Cons

The CEO is a narcissist by every definition. Please, stay away.

avatar
TouchTunes Response
2y
Unfortunately, despite everyone’s best intent, not every company is a great fit for everyone, and that certainly appears to be the case here. Thankfully, your experience seems to be the exception rather than the rule. I hope you find more satisfaction in your next workplace. Thanks, Ross, CEO
1.0
Apr 26, 2018

Techline

Recommend
CEO approval
Business Outlook

Pros

There aren't many, only thing I can think of is the people who work there are nice and helpful, dress code is not enforced.

Cons

Working at techline is like a typical call center job. You have to take calls and help operators with jukeboxes. You have to listen to them complaining all day, at the end of the day you go home with a big headache. Number of calls vary from 25-40 per day. They are recording everything you say and do, and salary is below other companies. Do yourself a favor and find a better place to work, where you can make more than 35k-38k. Save yourife and headache

avatar
TouchTunes Response
8y
Thanks for your feedback. Customer Service is one of the toughest jobs out there and I have a lot of respect and appreciation for everyone who works in our Customer Service department, here at TouchTunes. Our goal is to be competitive with our compensation, so I appreciate your feedback that we are under market. I will follow-up with CS leadership on this topic. Thanks again and best of luck with your new endeavors.
1.0
Feb 14, 2016

Accounting and finance beware

Recommend
CEO approval
Business Outlook

Pros

Company culture except in the accounting department

Cons

Accounting management, accounting department acts like it is not part of the company, slave like hours and environment

avatar
TouchTunes Response
8y
Thanks for your feedback and I am sorry that you didn't have a good experience working with us. Since this review was posted there has been a ton of change in our accounting department, so I thought I would share a few highlights from the recent 2018 employee poll from this department: - 92% of employees said that their job is important to accomplishing the mission of the organization -83% said senior leadership encourages change and innovation -83% said my manager is receptive to feedback -80% said my manager is flexible with my scheduling needs I want those all to be 100%, so we have worked to do, but I am pleased with the progress.
Viewing 13 - 15 of 129 Reviews

Glassdoor has 135 TouchTunes reviews submitted anonymously by TouchTunes employees. Read employee reviews and ratings on Glassdoor to decide if TouchTunes is right for you.