TouchTunes reviews

2.9

43% would recommend to a friend

(129 total reviews)
avatar

Ross Honey

32% approve of CEO

27% positive business outlook

TouchTunes has an employee rating of 2.9 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TouchTunes employee rating is 22% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

129 reviews
1.0
Dec 17, 2018

N/a

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Music is always playing.

Cons

Management is below average.

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TouchTunes Response
7y
While I am not sure what "N/a" means in this context it is unfortunate that you didn't enjoy your time with us. I can't speak to your specific experience with your manager, but I can say that I am proud of how our managers are always striving for excellence and thinking about how they can improve. Our annual employee survey had 82% of respondents agreeing that their manager is receptive to feedback as well as approachable and available. I hope you found your next role to be more satisfying for you.
5.0
Apr 18, 2018
Recommend
CEO approval
Business Outlook

Pros

There is a lot of opportunity for advancement and they frequently promote from within. I have great managers that are knowledgable and supportive and our executive team is laser focused on driving revenue which is an essential component to sales.

Cons

Communication is sometimes challenging since there are multiple offices and many remote employees.

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TouchTunes Response
8y
Thanks very much for your review. I appreciate the call-out on our promoting from within, it is a great win-win and we look to make that happen whenever we can. I hear you on the communication challenges, we have worked to improve that with our Monthly All Hands meeting, but as we continue to grow I know this is something we must continue to improve on.
2.0
Mar 13, 2018

Lack of leadership and direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most positions allow for a good work life balance.

Cons

Lack of strong leadership and direction can make it difficult to grow internally.

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TouchTunes Response
8y
Thank you for your feedback. I am glad you liked the work life balance you were able to have with us. We believe that is super important as it makes for a happier team, who is more effective over the long term. I agree it is vital that leadership provide a clear direction for the business. Last year, we defined a new company Vision and Mission and communicated that out to all employees in an All Hands meeting. In addition, in February of this year, I walked the entire organization through our 2018 Priorities & Plan, so everyone had complete visibility on what we were trying to achieve this year.
Viewing 22 - 24 of 129 Reviews

Glassdoor has 135 TouchTunes reviews submitted anonymously by TouchTunes employees. Read employee reviews and ratings on Glassdoor to decide if TouchTunes is right for you.