Towne Park reviews

3.4

64% would recommend to a friend

(1,709 total reviews)

Andrew Kerin

65% approve of CEO

41% positive business outlook

Towne Park has an employee rating of 3.4 out of 5 stars, based on 1,709 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Towne Park employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Cash in your pocket every day. Not a lot of it, so it's only kind of a pro. In 4 years of working for this company, I've averaged ~$30 per shift in tips. Not nearly the $100+ you'll think you'll be making.

Cons

Management doesn't care about you. The lowest position in this company is the assistant account manager. Everyone else is disposable. You don't make nearly as much as you're led to believe in interviews. Terrible uniforms. The company is built on the "good ole boy" mentality and nothing will change that. Unless you fit in to the standard, no promotion is possible. And if you raise your voice about this, you're automatically in line to be written up for anything they can find to fire you. You are encouraged to lie about your tips instead of declaring full amounts. It's not hard to encourage that, if you declare full amounts you get paid nothing. No raises. Ever. No paid time off, no sick days, no vacation. Tip theft is rampant since you have to pool tips. There is no care about this from your account manager or Hr or anyone higher up. Sure, they'll publicly speak out against it, but nothing is actually ever done. If you complain, look at above. You'll be in line to be gone.

2.0
Jan 11, 2014

Meh..

Recommend
CEO approval
Business Outlook

Pros

Good if you desperately need money, or have another schedule to work around.

Cons

Not a career, they try and brainwash you into thinking that its the best company ever with a lot of growth. Nobody cares about the bottom level employees and moving up is not based on your qualifications but if you're the right person's favorite. The pay of non-tipped employees is not enough to survive, so if you're a cashier you better have other income or help coming in.

1.0
Sep 21, 2013

Dehumanizing

Recommend
CEO approval
Business Outlook

Pros

Valet is an easy get job. Most probobaly because of the nature of the job most employees tend to leave in a matter of six months to a year hence, turn over is high & demand for runners aswell. Money eneryday in your pocket & flexibility of schedule.

Cons

This has had to be by far the worst experience I have ever had at a valet company. I don't even know where to start. They have a very strange motto their at town park. their motto is "If you're not bringing in good tips it's because you're either stealing or not working." Apparently this is the owner's motto. Doesn't really leave much to expectation or how they're going to treat you. Now, I don't know if it was just the supervisors that I met or that those are accurately portraying town park's attitude towards runners. Some were very nice. Every time you turn in your tip for the next cut, if it doesn't match up with everyone else's or if it was a small amount they criticize you & talk down to you like you're a child who just took a poop outside of the potty. The most disrespectful part to me is that they try to insinuate that you're either stealing or not working since that's the owner's motto. They require you to run at all times on the ramp, to get a car, to return from the parking facility, etc., etc., etc. You aren't provided or even allowed to have a rain coat or poncho for the rain. You're just supposed to get soaked & risk getting a cold like an animal. If you get sick & can't come to work they require you to bring in a doctors note which cost more then what you make in a day. They expect this from minimum wage earners with no regard to their health. If you don't provide the doctor's note, you're written up. Management has 101 ways of finding something to write you up for even if they don't have actually proof that you did. Yeah, that's right... I was actually almost written up for something I did do & that they had no proof of & if it weren't for me defending my self I would have been written up. They like to complain about having a ramp full of too many cars & that the team shouldn't be having to need the garage team to assist yet, they make no one park & pull or have the initiative to assign someone the responsibility of dumping cars so that the rest can concentrate on retrieving cars. When you do park & then retrieve cars you obviously end up with less money & then they give you adversity ignoring the fact that you've been parking & retrieving. Theirs just no way to please them. They talk so much crap about how THEY BUST their but on the ramp yet don't realize that runners do double the work because unlike a ramp supervisor, runners have to make the money from the sweat of our brow while they in the meantime just stand around giving tickets & the occasional sprint across the ramp to fetch the ferrari or rolls royce that they're probably pocketing. Which brings me to the last con. When it's finally time to do the tip cut they bring it to the back were no one can see what they hell they're doing & you're aren't told either what amount everyone individually made so you could do the math. I'm leaving this place ASAP, no customary notification because they don't deserve it!

Viewing 25 - 27 of 1,709 Reviews

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