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TownePlace Suites

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TownePlace Suites reviews

3.3

58% would recommend to a friend

(230 total reviews)
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Arne Sorenson

68% approve of CEO

51% positive business outlook

TownePlace Suites has an employee rating of 3.3 out of 5 stars, based on 230 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TownePlace Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

230 reviews
4.0
Sep 5, 2018

Guest Service Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

meet a lot of people, learned a lot about myself, learned how to multitask and be more independent , great benefits, not bad pay, fun and everyday different stories

Cons

sometimes long hours, working alone a lot, but overall a good place to work.

1.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent benefits. That is the only positive I saw. You have no work life balance and are expected to drop everything in your life and come to work the instant they call.

Cons

There are many cons to list. The work in housekeeping was hard and unattainable. They put pressure on you to do more rooms than any one human can do in one day and when you fall short you are forced to stay late and finish with threat of losing your job if you don’t. If you train in multiple departments then you are expected to do them all in one day yet still finish a full day or cleaning rooms and be done early. You almost get zero training at times and wont get more training even when you ask. The bosses bring a positive attitude but it is fake and they have no real care for their employees well being. No management working on the weekends, which in the hotel business is not common. You need a manager to be there and make difficult decisions and they aren’t and you end up being screamed at by customers. You are expected to go above and beyond for customers with no real benefit to the employers. Which means extra effort and nothing in return.

Viewing 229 - 230 of 230 Reviews

Glassdoor has 233 TownePlace Suites reviews submitted anonymously by TownePlace Suites employees. Read employee reviews and ratings on Glassdoor to decide if TownePlace Suites is right for you.