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TownePlace Suites

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TownePlace Suites reviews

3.3

58% would recommend to a friend

(230 total reviews)
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Arne Sorenson

68% approve of CEO

51% positive business outlook

TownePlace Suites has an employee rating of 3.3 out of 5 stars, based on 230 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TownePlace Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

230 reviews
1.0
May 6, 2025

UNFAIR WORKPLACE

Recommend
CEO approval
Business Outlook

Pros

I got all the perks all executive housekeepers get. A quarterly bonus, I was allowed to hire and fire as needed. That's all I can think of pros

Cons

unfair. Maybe different now. I hears those owners had to sale. But you got no recognition for the very hard extra work. especially during covvid. Nobody worked only Mr and 1 girl. The hotel has 116 rooms would not even c lose a floor or 2 un t il we could get them. They would even BOOK ENTIRE HOTEL!! KNOWING ONLY 2 ppl there. Some days during covid, we did not leave work until 2am. these aren't regular rooms. They all have FULL kitchens. also it's a extended stay hotel So if a family has been living there for months or even years, they expect that room to be ready to rent that day!! Also after 34 years of working for same people, they sent a stranger to fire the 2 that had stuck it out for them. New man a ger brought his own workers. we were then informed that was a "AT WILL" place. I had never even heard that phrase. But told us that meant at anytime for any reason at all, they can fire you. I was going through 2 very close deaths at the time. I'm glad they had to sale that one anyway. they had 5 more. I'm sorry but hope the worst for their business. Bankruptcy be nice

3.0
Jun 21, 2022

Okay workplace

Recommend
CEO approval
Business Outlook

Pros

Benefits discounts on rooms and great location

Cons

New management sucks, over work you for less pay and plays favoritism. Management doesn’t know what they are doing

3.0
Jul 26, 2021

Okay

Recommend
CEO approval
Business Outlook

Pros

Great coworkers that always made you feel welcome and happy to be there, not to difficult of a position to excel in.

Cons

Owners never seemed to care about the employees from housekeepers to management and were reluctant to fix any complaints that guests had. It felt as if they just wanted to make as much money possible with putting nothing in.

Viewing 1 - 3 of 230 Reviews

Glassdoor has 233 TownePlace Suites reviews submitted anonymously by TownePlace Suites employees. Read employee reviews and ratings on Glassdoor to decide if TownePlace Suites is right for you.