Is Toys "R" Us a good company to work for as a Retail Associate?

Retail Associate professionals working at Toys "R" Us have rated their employer with 3.2 out of 5 stars in 76 Glassdoor reviews. This is a lower than average score with the overall rating of Toys "R" Us employees being 4.0 out of 5 stars. Search open Retail Associate Jobs at Toys "R" Us now and start preparing for your job interview by browsing frequently asked Retail Associate interview questions at Toys "R" Us .

Does Toys "R" Us pay Retail Associate employees well?

Retail Associate professionals rate their compensation and benefits at Toys "R" Us with 3.0 out of 5 stars based on 76 anonymously submitted employee reviews. This is 18.2% worse than the company average rating for salary and benefits. Find out more about Retail Associate salaries at Toys "R" Us.

How happy are Retail Associate professionals working at Toys "R" Us?

84% of Retail Associate employees at Toys "R" Us would recommend their employer to a friend. This rating has increased by 13% in the past 12 months. Retail Associate professionals have also rated Toys "R" Us with a 3.2 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.9 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Toys "R" Us?

Sales Associate (522) , Cashier (335) , Sales Associate/Cashier (157) , Store Manager (148) , Department Supervisor (100) , Manager (97) , Assistant Store Manager (86) , Assistant Manager (75) , Retail Sales Associate (63) , Cashier/Sales Team Member (59) , Sales Assistant (57) , Sales Team Member (56) , Customer Service Representative (54) , Overnight Stocker (50) , Seasonal Sales Associate (50)

What are the pros of working at Toys "R" Us according to real employee reviews?

"Fun and cool to work great people" ((in 347 reviews)); "Great Coworkers and they were willing to assist" ((in 188 reviews)); "The staff is friendly & and always willing to go above and beyond to help one another!" ((in 111 reviews)); "Good benefits but no free toys" ((in 90 reviews)); "fun work environment involving children and toys" ((in 79 reviews))

What are the cons of working at Toys "R" Us according to real employee reviews?

"low pay and not enjoyable" ((in 388 reviews)); "Management poor and never took any responsibility for their actions." ((in 366 reviews)); "long hours and lack of payroll" ((in 239 reviews)); "People literally walk out with carts full of stuff and managers do nothing just shrug it off." ((in 189 reviews)); "No training and expect you to be knowledgeable in all aspects of the store immediately." ((in 113 reviews))

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Toys "R" Us

Toys "R" Us Retail Associate reviews

3.2

84% would recommend to a friend

(76 total reviews)

David A. Brandon

23% approve of CEO

61% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.9

Culture & values

3.2

Work/Life balance

3.0

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Retail Associate employees have rated Toys "R" Us with 3.2 out of 5 stars, based on 76 company reviews on Glassdoor. This indicates that most Retail Associate professionals have a good working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Retail Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

76 reviews

5.0

Jul 3, 2019

Retail Assosciate

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Working on customer service Assisting customer enquir Answering phone calls to asisst stocks -Cashiering -Merchandising -Testing of toys

Cons

Going home late 2-3am during promotion periods.

3.0

Jun 27, 2019

Supervisor

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Part timers are entitled to quarterly bonus provided that store sales target are met and hitting certain number of hours of work per month.

Cons

Little growth in incentive Overworked especially during peak seasons (Christmas)

3.0

Mar 19, 2019

About What You'd Expect

Retail associate

Recommend

CEO approval

Business Outlook

Pros

Pretty low stress/low expectation job.

Cons

It's a toy store. It gets ransacked about every hour.

Viewing 58 - 60 of 76 Reviews

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