Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,633 total reviews)
avatar

David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
May 9, 2010
Recommend
CEO approval
Business Outlook

Pros

I'm pretty much blinded by the blatant inconsideration and unprofesionalism of upper management. So at this point I have very little to say, but I'll try.... some of the other employees are nice and they do offer a decent benefits package (of which I, personally, have no need for).

Cons

There is no follow through or folow up on anything. 35 hours a week- that's a joke. I work minimum of 40 hours and am told that I need to work on my days off (note the "told" and not "asked") then am made to feel badly when I go over 40 hours. I haven't been able to leave on time since I started. (about 2 months ago) I was told each day would be the same. Yeah right... I haven't had any consistancy to my responsibilities or tasks. My boss has been nice enough to point out that I'm not needed- the store would be just fine if I didn't work there at all. Wow, way to boost morale! He also likes to call my direct reports on his day off to have them give me my daily tasks and also share how he feels about me personally. I've walked in the breakroom while he's gossiping about me to employees that report to me. To make things really fun, a long-term p/t employee was just written up because upper management doesn't want her there anymore.

5.0
May 8, 2010

Great job!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'd love to work here again if i could, absolutely pleasent. Wouldn't ask for better people to work with again.

Cons

It's not the best job in the world to be honest but i do like the fact that it's an ok place to work.

3.0
May 7, 2010
Recommend
CEO approval
Business Outlook

Pros

The job isn't tough, and the other employees are fun. The children that come in keep the mood happy.

Cons

The way the cashiers are pushed to sell certain things (credit/rewards cards) gets stressful. The salary also could be higher.

Viewing 5524 - 5526 of 5,633 Reviews

Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.