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      Toys "R" Us

      Is this your company?

      Toys "R" Us reviews

      3.9

      76% would recommend to a friend

      (5,633 total reviews)
      avatar

      David A. Brandon

      78% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.8

      Work/Life balance

      3.7

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Mar 12, 2010

      Impossible to Advance

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You work with toys, the work is not mentally challenging.

      Cons

      Everything else. Poor pay, poor management, poor accountability. No opportunities to advance. They treat their lowest associates poorly, and as such these associates rarely stay later than they have to, and subsequently their leftover work falls on the backs of those who actually care about their job. I'll give you a hint, the backs being strained aren't a part of management.

      1.0
      Mar 10, 2010

      They Shut Down The Entire Marketing Dept.without notice!

      Local marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being able to make your own schedule. Being able to attend and direct fun events. You are only in the retail location a few times a week. You are responsible for you progress.

      Cons

      Management was unorganized and often mean to their teams. Lots of favoritism. Inadequate conference calls. Marketing team never got to relate to in-store employees.

      1.0
      Mar 10, 2010

      Don't be a Toys R Us Kid!

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Time off was earned at a fairly decent rate. My Employees made a bad job fun. Enjoyed seeing the little kids happy.

      Cons

      No support from upper management. Very little quality of life. There is no excuse for how many hours we worked during season. Never enough product to "Set the Ads" and customers acted like it was your fault. A dying comany that is taking it's staff down with it. Corporate continues to change it's direction too often.

      Viewing 5545 - 5547 of 5,633 Reviews
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      ReviewsToys "R" Us reviews

      Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.