Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,633 total reviews)
avatar

David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Mar 27, 2012
Recommend
CEO approval
Business Outlook

Pros

There were some fun people to work with

Cons

The long lines and lack of help from management when there was a problem.

3.0
Mar 14, 2012
Recommend
CEO approval
Business Outlook

Pros

The overall attitude of most of the managers was helpful, positive, and energetic.

Cons

Some managers were no help and prevented work from being done. Schedules were never correct, rarely updated, and constantly changing without notice.

3.0
Feb 26, 2012

It's retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Depending on the store, it can be a fairly laid back environment at smaller stores, which is nice, as you don't work with that many other people. The employee discount is okay, but nothing to write home about.

Cons

It seems like there is always something new to push on to the customer, whether it be donating to a charity or some new program, which takes time at the register, when you have people complaining how long it takes to check out.

Viewing 5548 - 5550 of 5,633 Reviews

Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.