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      Toys "R" Us

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      Toys "R" Us reviews

      3.9

      76% would recommend to a friend

      (5,633 total reviews)
      avatar

      David A. Brandon

      78% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Culture & values

      3.8

      Work/Life balance

      3.7

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Feb 16, 2010

      Giant Toystore can be a great place to work.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Atmosphere was nice for me being in a busy store in a the middle of a busy city. The history of the Toy Store. Compensation was good. The Availability of hours. My coworkers were really nice to work with, there was a nice mix of people. Lots of interaction even working in the Classic Toys Department (generally slow). Meetings/Get togethers were nice.

      Cons

      Supervisors and Managers were always hard to find in case you needed them. Scheduling was a problem because I went to school full time and worked almost 30 hours a week. Managers and Supervisors not noting my availability properly. Having to stay late nights. I worked next to the candy department so I heard "Candy Girl" 90 times a day...fun until it gets annoying.

      3.0
      Feb 12, 2010

      not bad pay, can be fun depending on manager

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      awesome coworkers on my part pretty decent pay usally around 8 or above good managers make work fun

      Cons

      bad communication with associates and managers at times asking for time off has to be 2 weeks in advance! random schduling and horrid hours after christmas laaarge focus on selling toysrus credit cards

      1.0
      Feb 12, 2010

      Not fun place to work.

      Employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to meet nice people and see happiness in kids faces when they find that special toy. Fun place for kids. Thats it!

      Cons

      Not fair place to work. Not all people are treated fairly. Upper management does not keep in touch of the climate of the stores. Don' t address problems until their boss is about to visit. Thier main focus is to sign people up for credit cards, warranties. Helps pad bottom line for management bonuses. Lost focus of authentic customer service and selling actual products. Un-ethical people allowed to work in management. Some employees bad mouthed behind their backs. Confidential information shared around stores by management.

      Viewing 5551 - 5553 of 5,633 Reviews
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      ReviewsToys "R" Us reviews

      Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.