Toys "R" Us reviews

3.9

76% would recommend to a friend

(5,633 total reviews)
avatar

David A. Brandon

78% approve of CEO

67% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Dec 28, 2009
Recommend
CEO approval
Business Outlook

Pros

I liked most of the people who worked there. It was fun being able to see all the new toys and dealing with most customers. I liked the relaxed work environment, meaning the job was easy as pie.

Cons

The discount sucks (10%??), management seemed to play favorites, they like to call you in instead of scheduling you, rude customers think you're the CEO, some of my co-workers were annoying, you have to solicit every customer for a rewards card, batteries, and the credit card which gets reallllly old.

1.0
Dec 28, 2009
Recommend
CEO approval
Business Outlook

Pros

at first it was a nice place to work at. i got job experience. and made a few good friends.

Cons

At first it was a great job but after a while i realized only the seasonal people were working. the people that had been there before was able to talk on the phone and tell everyone else what to do. if you were new you werent allowed to talk to anyone, and you were treated like slaves. its a very disrespectful work place.

4.0
Dec 21, 2009

Toys R Us Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It can be a fun place to work, it allows the opportunity to interact with all types of people, the management is on your level and will do the same type of work that you do.

Cons

During season the long hours, the late nights and ridiculous times you stay until, the lack of training that takes place when you start. Some people can be really rude.

Viewing 5563 - 5565 of 5,633 Reviews

Glassdoor has 6,151 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.