Toys "R" Us reviews

4.0

76% would recommend to a friend

(5,634 total reviews)
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David A. Brandon

78% approve of CEO

68% positive business outlook

Toys "R" Us has an employee rating of 4.0 out of 5 stars, based on 5,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Mar 7, 2018

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Great Pay. Hey, It's TOYS! Good place to work, if you like interacting with Customers and kids. There is always plenty to do, and time passes quickly. Upper Management is fair, and benefits are good.

Cons

Long hours from October to January - 70 - 80 hours/wk. Too many decisions are made then reversed, within a short span of time. Company is in a state of peril, and not sure which way to go. After Chapter 11 filing, the company did nothing to tell the public that those stores not effected by the closings, are still in business, and it has hurt Sales, Profit, and Morale.

2.0
Jan 17, 2018

Underpaid

Recommend
CEO approval
Business Outlook

Pros

The good thing about working here is that they are very flexible with your work schedule. It’s also a fun and friendly experience for starters.

Cons

I never really saw any problems when it came to working here at this company. If anything i think it’s just we are under paid and over worked at times.

2.0
Jan 15, 2018
Recommend
CEO approval
Business Outlook

Pros

- Working with kids. - Great "starter" job for tenagers.

Cons

- Too many people believed they were in a management position. - The actual manager was either never there or on vacation.Plus when he did come in, it was during early morning shifts so he could not deal with customers. - There was no opportunity growth. - Extremely hard getting a raise past minimum wage.

Viewing 91 - 93 of 5,634 Reviews

Glassdoor has 6,153 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.