Toys "R" Us Sales Associate/Cashier reviews

3.8

37% would recommend to a friend

(153 total reviews)
avatar

David A. Brandon

92% approve of CEO

33% positive business outlook

Cashier/Sales Associate employees have rated Toys "R" Us with 3.8 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Cashier/Sales Associate professionals have a good working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Cashier/Sales Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

153 reviews
5.0
Mar 1, 2018

Perfect

Recommend
CEO approval
Business Outlook

Pros

You learn how to treat customers and help them as needed since they have kids you must be patient.

Cons

Not enough hours. Gives many headaches.

2.0
Feb 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Can't think of any the job was pretty horrible, bad assistant managers. Did not have good relational skills, Did not complicate with employees and seemed miserable.

Cons

They hire you for one thing, say that there are opportunities to move up. Then pick lazy people to promote based off of personal relationships instead of hard workers.

1.0
Feb 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Very flexible schedule, and can be a fun environment sometimes. The pay is also manageable for a high school part time employee (raise every spring)

Cons

There’s so many more cons than pros. Working with costumers can be fun. However, if you get a rude costumer and try to get a manager for help, the manager will make a complete fool out of you in front of everyone and make the whole situation your fault, when they don’t understand the situation yet. Getting people to sign up for credit cards is pushed WAY to hard. Getting good metrics for the company is one thing, but if you’re having a bad day and can’t seem to get them, they will really treat you poorly. The schedule doesn’t come out until the day before the next week, this never changes, the manager is very lazy. If you’re being scheduled something that you don’t like, you can try to talk to them, but they won’t listen. If you call off for a day, the manager will forget to take you off that day and when you have to call off for the day you asked off for a head of time, they will make it your problem. Another thing with scheduling, is the manager doesn’t even keep the “off book” at the store. You have to talk to an assistant manager to get anything done around there. They treat most of the employees very unfairly and very poor. If a MANAGER doesn’t like you, they will gossip that to other employees. I would never recommend working here to any of my friends, I’m sorry.

Viewing 100 - 102 of 153 Reviews

Glassdoor has 6,153 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.