Is Toys "R" Us a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at Toys "R" Us have rated their employer with 3.8 out of 5 stars in 153 Glassdoor reviews. This is a lower than average score with the overall rating of Toys "R" Us employees being 4.0 out of 5 stars. Search open Sales Associate/Cashier Jobs at Toys "R" Us now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at Toys "R" Us .

Does Toys "R" Us pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at Toys "R" Us with 3.1 out of 5 stars based on 153 anonymously submitted employee reviews. This is 14.9% worse than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at Toys "R" Us.

How happy are Sales Associate/Cashier professionals working at Toys "R" Us?

37% of Sales Associate/Cashier employees at Toys "R" Us would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Sales Associate/Cashier professionals have also rated Toys "R" Us with a 3.0 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.2 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Toys "R" Us?

Sales Associate (522) , Cashier (335) , Sales Associate/Cashier (157) , Store Manager (148) , Department Supervisor (100) , Manager (97) , Assistant Store Manager (86) , Assistant Manager (75) , Retail Sales Associate (63) , Cashier/Sales Team Member (59) , Sales Assistant (57) , Sales Team Member (56) , Customer Service Representative (54) , Overnight Stocker (50) , Seasonal Sales Associate (50)

What are the pros of working at Toys "R" Us according to real employee reviews?

"People were great and friendly" ((in 350 reviews)); "Great Coworkers and they were willing to assist" ((in 191 reviews)); "The employees including current management are all friendly and willing to help with any questions you have." ((in 87 reviews)); "Good benefits overtime during season" ((in 82 reviews)); "fun work environment involving children and toys" ((in 72 reviews))

What are the cons of working at Toys "R" Us according to real employee reviews?

"low pay and not enjoyable" ((in 375 reviews)); "Poor work/life balances and management that was only there to collect a check." ((in 361 reviews)); "long hours and lack of payroll" ((in 238 reviews)); "People literally walk out with carts full of stuff and managers do nothing just shrug it off." ((in 185 reviews)); "No training and expect you to be knowledgeable in all aspects of the store immediately." ((in 118 reviews))

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Toys "R" Us Sales Associate/Cashier reviews

3.8

37% would recommend to a friend

(153 total reviews)

David A. Brandon

92% approve of CEO

33% positive business outlook

Ratings by category

3.4

Career opportunities

3.3

Diversity & inclusion

3.2

Culture & values

3.1

Senior management

3.1

Compensation and benefits

3.0

Work/Life balance

Sales Associate/Cashier employees have rated Toys "R" Us with 3.8 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

153 reviews

2.0

Jan 15, 2018

First job out of highschool

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

- Working with kids. - Great "starter" job for tenagers.

Cons

- Too many people believed they were in a management position. - The actual manager was either never there or on vacation.Plus when he did come in, it was during early morning shifts so he could not deal with customers. - There was no opportunity growth. - Extremely hard getting a raise past minimum wage.

3.0

Dec 30, 2017

Good First Job

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Very Patient Managers, they help you get accommodated and deal with situations all of the time. Very good hours too.

Cons

Busy Store during Christmas time, but the hours will slow down after seasonal work is over. The wouldn’t have much need for as many workers

2.0

Dec 12, 2017

Probably not worth the time and energy

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Rewarding mentally, if you happen to be great at selling credit cards to random strangers buying things at the store. Sometimes they have good promotions for selling the credit cards such as tablets (15 credit cards) or $15 (10 credit cards) Cute kids Sometimes the managers resolve problems quickly

Cons

Coworkers are devastatingly horrible Management either doesn't care about anything or is extremely condescending Guests can be very rude at times Very tiring and oftentimes produces a feeling of dread going to work as you are frequently doing the same thing for 8+ hours Coworkers often do things wrong and create problems

Viewing 106 - 108 of 153 Reviews

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Jobs at Toys "R" Us

Eコマース/デジタル戦略で売上をけん引する/ベビー・子供用品/経験者歓迎/その他、マーケティング系/神奈川県/正社員

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Toys "R" Us Sales Associate/Cashier reviews

Ratings by category

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First job out of highschool

Good First Job

Probably not worth the time and energy

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