Is Toys "R" Us a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at Toys "R" Us have rated their employer with 3.8 out of 5 stars in 153 Glassdoor reviews. This is a lower than average score with the overall rating of Toys "R" Us employees being 4.0 out of 5 stars. Search open Sales Associate/Cashier Jobs at Toys "R" Us now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at Toys "R" Us .

Does Toys "R" Us pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at Toys "R" Us with 3.1 out of 5 stars based on 153 anonymously submitted employee reviews. This is 14.9% worse than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at Toys "R" Us.

How happy are Sales Associate/Cashier professionals working at Toys "R" Us?

37% of Sales Associate/Cashier employees at Toys "R" Us would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Sales Associate/Cashier professionals have also rated Toys "R" Us with a 3.0 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.2 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Toys "R" Us?

Sales Associate (522) , Cashier (335) , Sales Associate/Cashier (157) , Store Manager (148) , Department Supervisor (100) , Manager (97) , Assistant Store Manager (86) , Assistant Manager (75) , Retail Sales Associate (63) , Cashier/Sales Team Member (59) , Sales Assistant (57) , Sales Team Member (56) , Customer Service Representative (54) , Overnight Stocker (50) , Seasonal Sales Associate (50)

What are the pros of working at Toys "R" Us according to real employee reviews?

"Fun and cool to work great people" ((in 347 reviews)); "Great Coworkers and they were willing to assist" ((in 188 reviews)); "The staff is friendly & and always willing to go above and beyond to help one another!" ((in 111 reviews)); "Good benefits but no free toys" ((in 90 reviews)); "fun work environment involving children and toys" ((in 79 reviews))

What are the cons of working at Toys "R" Us according to real employee reviews?

"low pay and not enjoyable" ((in 388 reviews)); "Management poor and never took any responsibility for their actions." ((in 366 reviews)); "long hours and lack of payroll" ((in 239 reviews)); "People literally walk out with carts full of stuff and managers do nothing just shrug it off." ((in 189 reviews)); "No training and expect you to be knowledgeable in all aspects of the store immediately." ((in 113 reviews))

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Toys "R" Us Sales Associate/Cashier reviews

3.8

37% would recommend to a friend

(153 total reviews)

David A. Brandon

92% approve of CEO

33% positive business outlook

Ratings by category

3.4

Career opportunities

3.3

Diversity & inclusion

3.2

Culture & values

3.1

Senior management

3.1

Compensation and benefits

3.0

Work/Life balance

Sales Associate/Cashier employees have rated Toys "R" Us with 3.8 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

153 reviews

3.0

Nov 28, 2017

Cashier

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Really great environment. Enjoyed co workers.

Cons

Long times on feet. Holiday had never ending lines.

2.0

Nov 23, 2017

Black Friday Nightmare

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Fun environment Good if you have a strong inner child

Cons

Old computer system got me sent home for not registering credit card discount when tapped on Black Friday. Work quality is based on credit and reward card sign ups. If you can't get people to sign up despite asking every person, you're looked down upon. Manager thinks any accommodation is bothersome.

5.0

Nov 2, 2017

Customer Service

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Friendly management, enough hours, always busy, and positive attitude.

Cons

schedule is all over the place.

Viewing 109 - 111 of 153 Reviews

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