Toys "R" Us Sales Associate/Cashier reviews

3.8

37% would recommend to a friend

(153 total reviews)
avatar

David A. Brandon

92% approve of CEO

33% positive business outlook

Sales Associate/Cashier employees have rated Toys "R" Us with 3.8 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Toys "R" Us is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

153 reviews
2.0
Nov 27, 2016
Recommend
CEO approval
Business Outlook

Pros

The customers are for the most part nice and friendly. The events they host are always fun and the customers love them too .

Cons

For me it was the little clicks in management and the immaturity off the entire staff. Plus the store was just dirty and the management always left their spit (chew) cans everywhere!

3.0
Oct 26, 2016
Recommend
CEO approval
Business Outlook

Pros

I enjoy the atmosphere and playing with the children. The associates are friendly and always willing to help. The culture at this store is very vibrant and goes and the idea is to search high and low for products that the customer needs.

Cons

Parents a mostly rude and believe that their child is so special that they deserve all of the toys, even when a toy is out of stock. Parents shop at the last minute for items and become very disgruntled when that item is no longer in stock. The raises are menial, an additional job is needed. Corporate seems to get greedier every year staying open later hours, and being open on all holidays. Stealing...it is a free for all at this location and the thieves know it.

Viewing 121 - 123 of 153 Reviews

Glassdoor has 6,149 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.