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Transamerica

Part of Aegon

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Transamerica reviews

3.6

64% would recommend to a friend

(1,946 total reviews)

Will Fuller

76% approve of CEO

61% positive business outlook

Transamerica has an employee rating of 3.6 out of 5 stars, based on 1,946 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Transamerica employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jan 9, 2018

Project Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The schedule was pretty awesome- could clock in between 6am-9am and work 8 hours. At one point they had catered lunch twice a month. The people were amazing!

Cons

Lack of addressing critical process issues with permanent fixes which led to repetitive "band aid" fixes. Lack of proper full training regiment for new processes.

avatar
Transamerica Response
8y
You are right – our people are amazing, and we appreciate the contribution they make to the organization and to our customers every day. With the number of legacy systems, we did have a need for some short-term fixes (“band aids”). The good news is we are investing a lot of time, resources and money into ensuring the fixes become permanent and industry leading. This creates a huge amount of opportunity for people with ambitious and innovative ideas to help drive the direction of the business. We appreciate the feedback.
3.0
Jan 8, 2018

Great people, but questionable management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the people who work here are talented and dedicated, which leads to a generally enjoyable work environment. Work is challenging and varied. There is no "face-time" requirement and there is flexibility to attend to personal and family matters as needed, so long as you get your work done.

Cons

The Company is owned by a foreign parent that has no understanding or care about employees below upper management level. There is little to no consideration of what is best for the employees and excessive concern for Wall Street analysts and shareholders. The Company has gone through major reorganizations in recent years and has closed several locations, losing many valuable employees in an effort to impress the analysts. Also, it's a sales organization first and foremost and the Company values revenue generating employees far more than any other employee. Employees outside of the sales departments are second-class citizens to management.

avatar
Transamerica Response
8y
Thank you for taking the time to provide insightful feedback. We very much appreciate you highlighting some the positive aspects of working at Transamerica, primarily our people and the flexibility. We are, in fact, owned by Aegon, which is based in The Netherlands (if you would like to learn more about Aegon please follow this link http://glassdoor.com/slink.htm?key=vQ2Dq). As an organization, we have had to make some very tough choices, and many factors went in to those decisions. For example, consolidating our location footprint better positions us to provide our customers with more effective service, and allows us to be more agile in an industry that is evolving very quickly. We understand that all areas of the business play a critical role in Transamerica’s future and success. Without either the Sales team or the back office support, neither would succeed. This is why we work hard to ensure, that across the business, we are working hand in glove to reach our goals together.
4.0
Oct 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Very highly focused on serving the people instead of "Customers". Advisors are highly qualified, very professional.

Cons

With organizations as big as this, leadership can get carried away with sales numbers.

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Transamerica Response
8y
Thank you for the feedback. Customer centricity is at the heart of everything we do and behind the decisions we make. We are helping people with and through major life decisions or events. They are more than customers and that is important to recognize, so thank you for doing so.
Viewing 268 - 270 of 1,946 Reviews

Glassdoor has 2,234 Transamerica reviews submitted anonymously by Transamerica employees. Read employee reviews and ratings on Glassdoor to decide if Transamerica is right for you.