Transcom WorldWide Customer Service Representative CSR reviews

2.5

20% would recommend to a friend

(163 total reviews)
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Brian Johnson

20% approve of CEO

21% positive business outlook

Customer Service Representative (CSR) employees have rated Transcom WorldWide with 2.5 out of 5 stars, based on 163 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Transcom WorldWide is rated 35% below average by Customer Service Representative (CSR) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

163 reviews
4.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive colleagues and continuous training.

Cons

Too much pressure put on agents.

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Transcom WorldWide Response
4mo
Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.
1.0
Feb 9, 2026

Awful

Recommend
CEO approval
Business Outlook

Pros

Work from home, which is not saying much

Cons

Everything else. A very disorganised company

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Transcom WorldWide Response
5mo
Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.
5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Not the worst community tho

Cons

Low pay but good management

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Transcom WorldWide Response
6mo
Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.
Viewing 13 - 15 of 163 Reviews

Glassdoor has 2,408 Transcom WorldWide reviews submitted anonymously by Transcom WorldWide employees. Read employee reviews and ratings on Glassdoor to decide if Transcom WorldWide is right for you.