Travelers reviews

4.2

84% would recommend to a friend

(6,789 total reviews)
avatar

Alan D. Schnitzer

90% approve of CEO

84% positive business outlook

Travelers has an employee rating of 4.2 out of 5 stars, based on 6,789 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Travelers employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Feb 20, 2022
Recommend
CEO approval
Business Outlook

Pros

Direct management team is supportive and engaging Coworkers are, on the whole, wonderful people Decent benefits Good response to Covid-19 Great opportunities and access to speakers for diversity and inclusion

Cons

It feels like the executive leadership, not at the desk level, seem a little out of touch We had meetings following the murder of George Floyd and it felt like there was going to be good focus on improving the lives of our coworkers who are BIPOC. But then it just stopped and there's no reason why. Felt preformative. They also waited a week to acknowledge his murder and check in on those of us in the Twin Cities office. Depending on who you talk to, you may experience discrimination for a lack of college degree. My perception is that my work history and years of experience was disregarded. My biggest con has been the dichotomy of what they present regarding mental health support and work life balance and how they react when you vocalise your struggles. They had offered Talkspace and updated the digital offering to Better Help. They have resources to find an in-person therapist as well. But when your mental help needs or accommodations go beyond that, the script flips and then it's like you're a problem or a burden.

1.0
Aug 22, 2019

If you Loved High School You'll Love Travelers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, Work from Home and Co-workers. The only reason I go to work everyday, besides a paycheck, is for my co-workers.

Cons

My department is like re-living a bad high school nightmare. If you belong in the clique then you'll get good raises and bonuses. You'll get the best claims to handle and all the best projects to work on. If you don't fit the mold that they are looking for you are nothing more than a warm body. The new open concept is the biggest joke. This company is about 10 years behind everyone else. There is no collaboration, just rows and rows of people with their heads down wearing noise cancelling head phones. There is no privacy and the morale is so bad that co-workers sometimes spend time hiding in the stalls in the bathroom seeking privacy and quiet. There is absolutely no cell service in this brand new building so to take any call people have to go outside. There are days when it looks like there is a track around the building there are so many people walking around talking on their phones. Management in my department is so arrogant and rude. They only speak to the chosen few and ignore the rest of us. They are constantly saying that we can bring any issue to them but if you do, you're the problem. They even tolerate sexual harassment, as long as the chosen are doing the harassing. This is the most depressing, soul sucking place I have ever worked. Can't wait to get out of here!

1.0
Mar 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and benefits. Flexible schedule.

Cons

They give you more work if you are successful at your position, and for those that are not successful, they get a pass and you have to pick up their slack. If you divided the amount of hours by the amount you’re paid you’d be making minimum wage. They are quick to criticize you and point out your mistakes, but rarely, if ever, give any sort of praise. They feel that compensation alone should be enough to make you happy. They are promoting minorities and females over white males who have more experience, more training and better personnel reviews. This, unfortunately, has become the culture and they’ve lost a lot of good people because of it. Management is inept, inexperienced and afraid to make decisions. The culture is so toxic that if you had two years in your position, you were one of the senior employees. I just can’t warn people enough to steer far away from this place.

Viewing 52 - 54 of 6,789 Reviews

Glassdoor has 7,549 Travelers reviews submitted anonymously by Travelers employees. Read employee reviews and ratings on Glassdoor to decide if Travelers is right for you.