TriNet reviews

3.4

51% would recommend to a friend

(1,365 total reviews)
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Mike Simonds

60% approve of CEO

41% positive business outlook

TriNet has an employee rating of 3.4 out of 5 stars, based on 1,365 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TriNet employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Feb 1, 2016

Regional Sales Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product for SMBs who are unable to manage HR/benefits/compliance internally

Cons

Many internal obstacles, wild west territory management method, questionable lead distribution

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TriNet Response
10y
Thank you for your feedback. Indeed, we agree about the value of our products and how they can be beneficial to small businesses in many ways. It sounds like you are a great representative for TriNet! But we are saddened that you are having difficulty with the methodology employed by our sales management. We encourage you to address your concerns directly with your manager and/or your HR Business Partner. Without honest input like yours, we are unable to make any of the adjustments necessary for our continued success, and for your success as well. As you may have heard said at TriNet, “Let the best ideas win.” So please, let your voice be heard, Thanks again for your feedback.
5.0
Jan 16, 2016
Recommend
CEO approval
Business Outlook

Pros

The company treats their employees great. Compensation, benefits, perks, holidays, etc. The people are nice. Good company culture.

Cons

A lot of internal issues to get jobs/projects done. Makes it difficult, since being in sales, we should be out selling, not dealing with "cases". A lot of reports and mandatory conference calls, which again, is not something sales people should waste their time doing.

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TriNet Response
10y
It is good to hear that the significant efforts we make toward fostering a great company culture - with great employee benefits - are appreciated. We assure you that those efforts will not cease. We will certainly forward your comments to sales management, and we encourage you to bring your concerns to your management team and/or your HR Business Partner as well. Thank you for your feedback!
3.0
Dec 30, 2015
Recommend
CEO approval
Business Outlook

Pros

The company had recently acquired a competitor and was going through anticipated challenges of integration. The culture at that time was up and down at best. My direct report was simply outstanding to work with. Autonomy was an earned privilege. However, once earned, it was exemplary. Unfortunately for TriNet, he too moved on to a competitor. The company focus is on white collar small and medium sized businesses. The vast majority of clientele is defined as small businesses rather than mid-market. The sales process, at least initially, is often driven by benefit offering value (read price and plan richness). It was far from uncommon to have to wage internal battle in order to extend a competitive benefit offering in order to advance the sales process to what the business offering, in theory, is all about: all-encompassing human resource outsourcing. With that said, small businesses are notoriously reticent to embrace human capital strategic plans. This is, of course, why many small businesses stay small. It is also what drives the sales process to be so innately correlated to benefit offering competitiveness. If the benefit offering competitiveness is not clearly evident, there's less than a 5% chance of closing that deal. The moral of the story is that this is a challenging service to sale. Quotas are strictly enforced. That said, a competent and driven professional should succeed annually. In doing so, one can expect to earn between 100k & 150k. Most probably earn closer to 85k to 90k. Just expect bumps and bruises along the way regardless of what tier one would fall within the provided range. They usually only consider recruiting B+ to A players (though would never verbally state anything below A). The service side professionals are top notch. At least when I was there, that is. I expect that to have not changed as it is and integral aspect of the company foundation.

Cons

It is difficult to feel like anything but a glorified insurance salesman of health benefits. A successful rep will sell millions of dollars worth of health insurance premiums annually...and not earn a dollar of commission front that. You are only paid commissions based upon the contractual service fee, which is based upon headcount... which is significantly less than what an actual insurance salesman would earn in commissions at that level of insurance premium revenue produced. That is beyond frustrating. That said, the base salary is on the high end for the industry. It was evident to all that executives were positioning the company for an IPO. Shrewd strategic business decisions followed, quite predictably. The company did indeed go public and seems to be doing pretty well. However, the difference between working for a private and a public company need not even be compared. At our regional office, top leadership was abysmal. Soon after I left for greener pastures, the company fired him and a couple of his cronies. I can only imagine this boosted morale and productivity greatly.

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TriNet Response
10y
Thank you for taking the time to document the pros and cons of TriNet. While benefits are a big selling point of the TriNet offering, our reps are selling TriNet as an all-in-one HR solution to targeted SMB verticals. So they should never feel like insurance salespeople. We hope that you are finding success in your new endeavors.
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