TriNet reviews

To reiterate the above, and I cannot stress this enough – PEO experience (and likely a book of business to bring along with you) as well as an extended referral network is not only ideal, but almost necessary. Even with a decade of sales experience, you will find yourself making 35+ cold calls a day while referencing a SalesForce system that is either lacking information or infiltrated with incorrect information. Additionally, your success is highly dependent on your vertical and your geographic team. There is a SDR/lead gen team, however the amount of inbound leads provided were minute. There was a heavy emphasis on ecosystem building and referral partnerships, and an expectation that you were to build Rome overnight. It is a very high stress job for those who do not come in with this knowledge, but they do offer the compensation and benefits to keep you motivated until you realize you are making zero headway. It is not made clear in the interview process that you will be sourcing your own leads. The day to day responsibilities were not as expected. I received confirmation of this disconnect through a shocking number of other consultants with limited tenure reaching out to me to inquire about seeking new opportunities for themselves because they shared the same concerns. There seems to have been a major re-org and process shift recently which left two camps: those who have been there for 5+ years, and the blissfully unaware newcomers who had no insight to company politics and cultural issues that may have been occurring. It’s a great company, but I would suggest a training program restructure for those who have PEO experience vs. those who don’t. There also appears to be very high turnover, which could be in part to their rapid expansion of new employees, most of which are not familiarized in this specialized field. I value my time at TriNet and would not change my decision to accept their offer due to the continuing education and growth opportunities, but I would not recommend it if you weren’t brought in via referral who could provide transparency on what really is expected.

Went through a rebranding and the entire “culture” changed. Went to a call center format that was completely a disaster. Launched the call center as a secret to their clients and let their front line workers clean up the mess. I never heard “pivot” so much in my life. As they poorly executed the change from being personalized CSS to a call center, left the front line workers to clean up the mess with mandated 10+ hours a day, but would not listen to the front line workers advise to clean it up. They lost all their loyal employees, clients, etc. it was good while it lasted, distasteful ending. Also was randomly selected to change my hours from 8-5 to 2-10pm with a weeks noticed without any end date in sight.