TriNet reviews

3.4

49% would recommend to a friend

(365 total reviews)
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Mike Simonds

58% approve of CEO

42% positive business outlook

Reviews by job title

365 reviews

Reviews about "Compensation"

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1.0
Oct 14, 2021

Toxic, Cheap, and Incompetent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-PTO and medical benefits are fairly good - COVID response was handled well -CEO is approachable and generally friendly

Cons

- Extremely low pay that is not competitive with the industry average of the SF Bay Area. You will only make a few dollars more compared to the minimum wage of retail and restaurant workers here due to their recent pay increase. I found a new job doing the exact same role and my annual pay has almost doubled. -Bonus pay is a joke and the raise is virtually non-existent; I got a 25 cent raise this year and only 50 cent raise last year. They claimed they could not afford to pay me more due to COVID. -Most workers are burnt out and exhausted; little to no recognition of the hard work you put into the company. Hard working employees are leaving the company in droves for better jobs. -Incompetence runs rampant here, many coworkers don't understand how to do their job despite being here for years and will often try to avoid responsibility. TriNet made no effort in securing the return of my work equipment. I had to reach out to IT personally and arrange a drop off at the office; they were not even aware of what items I had to return. This carelessness could be a major security issue as resigning coworkers could potentially still have access to confidential company and customer information. -Chaotic work culture, people generally do not like to help out other teams and it's very common to be included in email chains where they argue over who is "responsible" for the task; you will often be ignored if you reach out to an external team for assistance. - Processes and tasks change all the time with little to no warning and TriNet has an expectation that you should "know about it" and "get used to it." Departmental shifts/changes occur every year and people are in constant fear that they may be laid off. - Toxic management, my direct supervisor of 1.5 years harassed and abused me nonstop verbally over the phone, email and chat every day during the time I reported to them. Despite all the proof, documentation, and countless coworkers who vouched for me, the department director did not care and HR dismissed my claims continually as a "communication issue." Depending on your team, TriNet will also monitor you throughout the day via software that is designed to "monitor your success." - Upper management only cares about the company profits, ignores all the issues with the company under the guise of "Hey we're great because we make a lot of money these days and the company is good because we say it's good."

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TriNet Response
4y
We have received your feedback and appreciate you taking the time to share your experience. TriNet takes pride in providing competitive compensation and a comprehensive benefits package that’s among the industry’s best. We are very interested in learning more about your experience and would welcome the opportunity to discuss this further. Please email us at feedback@trinet.com at your earliest convenience.
2.0
Oct 7, 2021

Used to be great, went downhill quick

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Health benefits and employee stock plan are decent -Flexible hours, willing to let you work remote if you aren't on the phones

Cons

- Pay is not competitive. - Management is horrendous. After the "CX 2.0" initiative, departments were restructured and some got lackluster management who seemed more focused on how many direct reports they got instead of caring about your department. - Culture is horrible. They promote a positive culture, but day-to-day that positive culture is constantly violated and nothing is done about it. Why promote a positive work environment if you are going to stand by and let it degenerate? - Stress. Everything is so stressful. There is never a chance to take a breath, and TriNet seems... happy about that? The company has been in a constant state of flux for a year now. Processes and requirements change every day. Change management is horrible. - Communication is lacking between all departments. - It's an HR company. Remember, HR is out to protect themselves, not you. That applies to the employees as well.

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TriNet Response
4y
Thank you for taking time to leave feedback. We are glad you enjoyed the provided and optional benefits, as well as the opportunity to appreciate work/life balance with flexible accommodations. We would like to speak with you directly regarding your experiences with organizational initiatives and ask that you contact us at feedback@trinet.com.
3.0
Oct 4, 2021

Client Success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay, benefits, and room for advancement

Cons

Heavy workload and very stressful

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TriNet Response
4y
Thank you for your feedback and we are glad that you are enjoying your experience at TriNet. As an active colleague, please contact your HRBP directly to discuss your concerns regarding your workload and stress level. As an alternative option, you may contact us at feedback@trinet.com.
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