Trinware reviews

Hello. First, I'd like to apologize that your experience is not what we'd expect from our organization. I'd like to take a moment to address your concerns. As part of the TrinWare mission statement, our goal is to hire the best employees and pay equitable wages for that talent. TrinWare reviews compensation regularly and compares against industry averages. Regarding our profitability and customer diversification... we do have many long term customers; however, we have seen tremendous growth over the past 4 years and have several net-new clients that have joined us within the past several years (some as recent as the past few months) that see the value in TrinWare. Certainly, growth is a powerful initiative for us, and remaining with the same customer base would not be advantageous or profitable long-term. Finally, regarding our culture and work ethic, TrinWare employs the best of the best. Our team works hard, and sometimes may need to do extra as deemed appropriate by the workload. We understand that this is not for everyone, and some may find that as a deterrant. We're up front with this with potential applicants; if you are not a hard worker, and don't like being part of a team, TrinWare may not be for you. All in all, several comments found within this review are not reflective of who TrinWare is as a team. We encourage any potential or current employees to communicate with management and really get a fair assesment of how we treat our team. If you'd like to discuss this in more depth, feel free to reach out to me. -Jeff, 720-673-4995.

To start, I'd like to point out and address the inappropriate labels being given here, calling us "clowns", "incompetent", and that our employees are "miserable". This is certainly not a productive nor valuable way to invoke change, and we certainly advise our current and former employees to work with us in a productive manner to resolve these issues, should they feel it necessary. Moving on from that, I'd like to address the specific concerns. First, I'd like to address the statement that our employees are "miserable" the whole time. We respectfully disagree with that statement. TrinWare has several very tenured employees, some that have been with the company over 20 years! Through weekly 1-on-1's, monthly SI reviews, and annual reviews, we make sure that our communication is high when it comes to engaging with our employees. Next, regarding that we're a "sorry excuse for a company" (which we, again, respectfully disagree with), TrinWare has been in business since 2004 and supports companies who make an impact on consumers' lives daily. Recently, we completed a project with the US Military, sending out over 100 PC's to them that save lives in the field. In addition, you'll find TrinWare computers in over 8,000 retail locations across the United States that keep employees and customers safe utilizing best-in-class technology by a worldwide firm. Certainly, a clown wouldn't be capable of such feats. Finally, each month, our leadership group reviews our Core Values (GOALS) and specifically looks for employees that go above and beyond that deserve recognition. These efforts are not only recognized and rewarded at the time of the nomination, but are also passed through to management reviews too, which normally result in a monetary review. As mentioned in previous replies, TrinWare encourages both current and former employees to engage with management in a positive way so that we may improve their situation. If you'd like to have more discussion about this, feel free to give me a call. -Jeff, 720-673-4995.