10mo
Hello. First, I'd like to apologize that your experience with TrinWare was not up to your expectations. To start, I'd like to address the workload. TrinWare is growing at a significant pace, and there certainly can be a lot of moving pieces at once. That said, as managers, we work tirelessly with our staff to manage workloads and expectations through platforms like ADP and Planner for project management. If an employee is concerned about their workload, we welcome them to speak to their manager to develop a plan to balance and/or delegate some of those tasks, as necessary. In addition, TrinWare management sets weekly and/or bi-weekly meetings with our employees to ensure job satisfaction. Our staff is welcome to provide this feedback, in addition to additional feedback as mentioned above (like feeling overused, undervalued or invisible) so we can work out a plan to alleviate some of these concerns. Just like with our customers, employee feedback is critical to the success of our business, and maintaining relationships with our staff, as we truely do want them to feel that they have a carreer with TrinWare. I'd love to discuss this with you more, should you like to. Feel free to contact me. -Jeff, 720-673-4995