Does Trip.com Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Trip.com Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Trip.com Group. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Trip.com Group?

75% of Trip.com Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trip.com Group 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Trip.com Group?

Market Manager (52) , Customer Advisor (41) , Customer Service Advisor (39) , Customer Service Representative (31) , Product Manager (26) , Customer Service (18) , Business Development Manager (17) , Software Engineer (16) , Team Leader (16) , Manager (14) , Customer Service Agent (13) , Market Executive (13) , Account Manager (11) , Data Analyst (11) , Senior Software Engineer (10)

What are the pros of working at Trip.com Group according to real employee reviews?

"Great and friendly colleagues" ((in 66 reviews)); "Good Salary and work palces" ((in 49 reviews)); "people are nice and helpful" ((in 40 reviews)); "There are great company events and team" ((in 32 reviews)); "Good benefit and travel incentives." ((in 28 reviews))

What are the top reviewed Trip.com Group locations?

New York , Los Angeles , Newark , Arlington , China Grove , Norwalk , San Francisco , Budapest

Trip.com Group reviews

4.0

75% would recommend to a friend

(832 total reviews)

Jane Sun

87% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (832 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trip.com Group has an employee rating of 4.0 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trip.com Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

832 reviews

3.0

Feb 21, 2020

Bad management

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

International atmosphere, decent salary, central office

Cons

Terrible shifting rota, no meritocracy, no development whatsoever, poou communication between agents and management, be prepared to work always under pressure

1.0

Dec 3, 2019

Don't bother

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice office in the city center

Cons

Work/life balance is completely off. Be prepared to work most weekends and shifts between 7am - 11pm. Don't bother asking for a weekends off or shift changes. They don't care. Most managers have no clue what they are doing.

1.0

Sep 24, 2019

Shambles

Customer service adviser

Recommend

CEO approval

Business Outlook

Pros

Free juice that's about it.

Cons

Caustic environment to work in profit is the single goal of management. Monotonous calls with no chance of job satisfaction due to an religious reference to processes by the Chinese overlords.

Viewing 88 - 90 of 832 Reviews

Jobs at Trip.com Group

Market Manager, Americas

Senior Business Analyst, US & Canada

Market Manager, Japan

Market Executive, Americas

Market Manager, Americas

Trip.com Group

Trip.com Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Bad management

Don't bother

Shambles

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