TruBridge reviews

2.4

20% would recommend to a friend

(430 total reviews)
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Chris Fowler

28% approve of CEO

25% positive business outlook

TruBridge has an employee rating of 2.4 out of 5 stars, based on 430 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TruBridge employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

430 reviews
2.0
Nov 6, 2023

Organic growth would be better

Recommend
CEO approval
Business Outlook

Pros

Some of the people are really smart and work very hard to make customers happy.

Cons

Acquiring companies that don’t really make sense instead of fixing existing problems. Too much focus on the stock price. Forcing customers into using antiquated technology.

2.0
Jun 23, 2023

Look elsewhere

Recommend
CEO approval
Business Outlook

Pros

Remote, earned time off policy, co workers below management are good people. Good Fidelity 401k option.

Cons

-pay is awful, well below industry standards. Been there for a decade and still not at the national level of mid $50s -raises are non existent. For years raises did not keep up with cost of living or rise in cost in insurance. Example, 2019 raise was 3%, but cost of insurance increased about 2%, then everday living increases the raise was wiped out before first paycheck with that huge 3%. -Upper Management pay is absurd for Mobile Al. When top 5 directors' combined compensation equals close to one year of Tom Brady's salary yet those below average below national average there is something wrong. -there is no place to go. Assistant managers and now called "Leads" and some have been at that level the decade I have been there. Can count on a single hand the number of people who moved up the ladder. Not enough hand/feet digits to count the number who have left (and good employees too) because there was no ladder to climb. -New upper management has introduced this "Agile" approach to the company and its confusing fluff and nonsense. -New openings. Go to the website and read the description of roles seeking to be filled. Those of us who have been here have no idea what those roles are, what part of the company they reside, nor what you would be doing if hired. -About 7 years ago BCBS was really good, however over time the cost has increased exponentially and benefits slowly reduced. -Went the extra mile some time ago. Needed someone to drop what was being done and quickly hop on a plane for an install at some remote Idaho hospital for 3 weeks working insane hours? I did it. What did I gain from the extra mile? Nothing. -The company is quick to notice and place under a microscope if any error/mistake happens, but taking notice of going beyond the role....dont hold your breathe.

2.0
Jul 31, 2018
Recommend
CEO approval
Business Outlook

Pros

Medical, Dental, FMLA, other benefits

Cons

Billing Software and Unprofessional Management Team

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TruBridge Response
7y
Communication is important and a common theme we see where we could improve. We are taking your advice and working to come up with better communication tools and set meetings to keep the lines open between in-house and remote staff and management. We are also looking at continuing education to assist with management communication.
Viewing 4 - 6 of 430 Reviews

Glassdoor has 441 TruBridge reviews submitted anonymously by TruBridge employees. Read employee reviews and ratings on Glassdoor to decide if TruBridge is right for you.