TruBridge reviews

Rampant underpayment throughout almost all divisions. The company said they would do a review to get people's pay up to industry standard. The review revealed that many people were making less than the 10th percentile for their job. People were excited they would be fixing this. The company decided rather than fix the underpaid salaries, they would restructure everything entirely from the ground up and just change people's job titles to match their existing low pay instead of making their pay match their job titles. The company has been consistently preaching a people first mentality but has been demonstrating the exact opposite. Additionally, one of the pros I mentioned was lots of potential for job growth and upward mobility. You could work here your entire career and move up and up. That has recently changed with the new CEO. Instead of looking for and promoting good talent within the company, we are now almost exclusively filling lucrative positions with external hires. Previously our C suite consisted of all people who had worked at CPSI for decades and worked their way up. They knew the company through and through and earned their way there. Making it possible for others to do the same. We focused on identifying and growing talent inside the company and only went external if we just could not find a suitable person internally, which was rare. This has all changed. Aside from a few remaining exceptions, the entire C suite is now external hires. To make matters worse. Along with the restructuring, the company is now requiring everyone to reapply for their own jobs. But not just that, we will be competing with external hires for that as well. I get that the CEO is trying to make his mark on the company and make things better, but he is doing this at the cost of alienating and insulting all of the hard working and dedicated employees that got the company to where it is today. Making it possible to lose our jobs to an external hire when we have done nothing wrong is just unacceptable.

Management is unsupportive of career advancement and lacks the honesty and transparency typically seen at smaller sized companies. Company uses internal support software that was developed in the 80's which greatly affects efficiency in simple daily tasks. Medical benefits are not a priority ironically.