TruStage reviews

3.0

45% would recommend to a friend

(755 total reviews)
avatar

Terrance Williams

37% approve of CEO

26% positive business outlook

TruStage has an employee rating of 3.0 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TruStage employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

755 reviews
2.0
Jun 29, 2025

Inability to affect change

Recommend
CEO approval
Business Outlook

Pros

Acceptable amount of paid time off.

Cons

Development teams are severely understaffed, and most new hires don't even go through a technical interview. Consequently, teams lack the skills necessary to build even simple functionalities or to support critical business systems. A few high performers burn themselves out for no appreciation while watching the rest of their team do nothing but collect a paycheck. Managers involve themselves in technical decisions just to throw their weight around, which frequently results in bad architecture. There's no oversight or support, making everything a free-for-all where the loudest individual wins. Careers go here to die. Due to the company's animosity towards their worker's union, developers no longer receive bonuses, and all salary increases are denied by HR even if your request is approved up through a VP. Compensation is not competitive. There is no way to affect change in the organization regardless of tenure or position. Executives pride themselves in "doing what's right" in employee forums, but then communicate decisions that are unidirectional, matter-of-fact, and without any empathy or consideration.

3.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

I think moving everything over to LPL in 2022 was a great decision, even if it was more complicated and took longer than expected Grid is a little worse than a wirehouse, but constant stream of bank referrals make up for it

Cons

Dependent on the bank/credit union program you located in. Some are great, some are terrible. Average client size will likely be smaller due to bank demographics; you will have a higher volume practice and must adapt Mostly writing this review to get access to Glassdoor data

2.0
Jun 26, 2025

Concerned

Recommend
CEO approval
Business Outlook

Pros

Great coworkers, strong mission, stable industry

Cons

New leadership treats criticism as the result of poor communication rather than indicating valid issues with their approach. Wholesale restructuring that saw widespread role elimination has badly damaged trust.

Viewing 46 - 48 of 755 Reviews

Glassdoor has 890 TruStage reviews submitted anonymously by TruStage employees. Read employee reviews and ratings on Glassdoor to decide if TruStage is right for you.