True Food Kitchen reviews

3.6

47% would recommend to a friend

(737 total reviews)

Peter Koumas

Not enough data to show CEO approval

29% positive business outlook

True Food Kitchen has an employee rating of 3.6 out of 5 stars, based on 737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The True Food Kitchen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

737 reviews
2.0
May 18, 2021

Toxic work environment

Recommend
CEO approval
Business Outlook

Pros

Healthy food that actually tastes delicious. The actual company is amazing and I love what they stand for.

Cons

Very toxic work environment. I constantly received passive-aggressive behavior from management and was expected to have off-hours communication with them at all times. I got in trouble if I didn't answer a phone call while on vacation or respond to a text by the end of the day. It seemed almost obsessive, they were not okay if True Food was not your number 1 priority over everything else. They would also make you feel bad if you couldn't cover a shift for them and take it out on you by scheduling you less the week after. Once got written up once because the drawer was 1 dollar short. Just some very childish behavior overall. Would not recommend my worst enemy to work for them.

5.0
May 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Opportunities to move up, incredible training

Cons

Typical restaurant negatives with long hours and top down criticism rather than someone really listening to your concerns

3.0
Apr 16, 2021

Exhausting

Recommend
CEO approval
Business Outlook

Pros

Great coworkers, amazing tips, beautiful atmosphere, menu is crafted wonderfully allowing employees to develop a passion for the company

Cons

POOLING TIPS (?), Managers are never going to care about you. I worked there for much too long, only to realize much too late the manipulation that management has on the staff. They tug on your heart strings, and use your passion for the company to completely run you into the ground. Serious toxicity. 14 hour shifts (an hour break if you're lucky), No outside work life whatsoever. Disrespect from higher ups, constant belittling by management pushing employees over the edge when we are all CLEARLY working as hard as our physical bodies and falling smiles behind our masks will let us, servers and bartenders (especially the ones that have worked for years) give every ounce of energy into the work they do with zero positive reinforcement, body aching from every single shift, you work a 9-5 no matter what the schedule says. Management thinks we have zero clue how labor or bonuses or surpluses work. They embellish 'goals' with words of phony/false encouragement, just so they get a pat on the back from their corporate bosses. If you want to be a bartender or server, STEER CLEAR unless you enjoy working your butt off with constant sidework all day long, running miles around all day, paying a busser just to buss tables yourself anyway, no bar back or extra help with ANYTHING, you must be completely self-sufficient and THEN SOME to help everyone else around you, only to share your tips when theres clearly an A-team and a B-team. Extremely limited staff just so the numbers look good. Straight up boot camp.

Viewing 106 - 108 of 737 Reviews

Glassdoor has 749 True Food Kitchen reviews submitted anonymously by True Food Kitchen employees. Read employee reviews and ratings on Glassdoor to decide if True Food Kitchen is right for you.