Is True Food Kitchen a good company to work for?

True Food Kitchen has an overall rating of 3.6 out of 5, based on over 749 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 47% of employees would recommend working at True Food Kitchen to a friend and 29% have a positive outlook for the business. The best reviews about True Food Kitchen have been left by employees working as Bartender , Server/Bartender and General Manager .

Does True Food Kitchen pay their employees well?

According to anonymously submitted Glassdoor reviews, True Food Kitchen employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at True Food Kitchen. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at True Food Kitchen?

47% of True Food Kitchen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated True Food Kitchen 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at True Food Kitchen?

Server (197) , Server/Waiter (87) , Hostess (70) , Bartender (31) , Server/Bartender (28) , Host (22) , Host/Hostess (20) , Line Cook (18) , General Manager (17) , Server/Waitress (12) , Busser/Runner (10) , Manager (9) , Sous Chef (9) , Chef (8) , Executive Chef (7)

What are the pros of working at True Food Kitchen according to real employee reviews?

"Good hours and pay that make it a great job" ((in 45 reviews)); "Hospitality experience and great coworkers" ((in 44 reviews)); "People were nice and enthusiastic" ((in 40 reviews)); "Local store staff are great." ((in 34 reviews)); "Good money if it’s busy" ((in 28 reviews))

What are the cons of working at True Food Kitchen according to real employee reviews?

"managers were rude and not accommodating" ((in 36 reviews)); "Long hours and underpaid" ((in 32 reviews)); "Blatant favoritism." ((in 14 reviews)); "No benefits." ((in 8 reviews)); "As long as you have a great management team, it's great!" ((in 8 reviews))

What are the top reviewed True Food Kitchen locations?

Austin , Chicago , Plano , San Diego , Newport Beach , Phoenix , Dallas , Atlanta , Nashville , Fairfax , Scottsdale , Palo Alto , Bethesda , Kansas City , Denver , Boca Raton , Walnut Creek , Pasadena , Jacksonville , Alpharetta , Houston , Santa Monica , The Woodlands , New Orleans , King of Prussia , El Segundo , Naples , Hackensack , Arlington , Garden City

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True Food Kitchen

True Food Kitchen reviews

3.6

47% would recommend to a friend

(737 total reviews)

Peter Koumas

Not enough data to show CEO approval

29% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

True Food Kitchen has an employee rating of 3.6 out of 5 stars, based on 737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The True Food Kitchen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

737 reviews

1.0

Feb 15, 2024

New SLT is horrible

General manager

Recommend

CEO approval

Business Outlook

Pros

Still committed to following the dirty dozen and better sourcing.

Cons

Downsizing all operational MGMT teams to 'save' money while destroying culture, working MGMT to the bone, taking away resources to allow operators to operate. The new CEO John Williams is destroying culture and morale. He and the team he has surrounded himself with are not good at their jobs. They have lost touch with operators and don't value people or the opinions of the people in the store level driving the company. Don't work here, you will have ZERO life work balance

True Food Kitchen Response

Thanks for sharing your concerns. We appreciate your feedback and take it seriously. We're sorry to hear about your experience and understand the importance of maintaining a positive culture and work-life balance. We'll address these issues internally and strive to create a supportive environment for all team members. Your input helps us improve, and we're committed to finding solutions that benefit everyone.

2.0

Nov 6, 2023

It’s okay

Server

Recommend

CEO approval

Business Outlook

Pros

Half off when working or dining

Cons

Management doesn’t care if you’re making money at all. Refuses to cut any servers until the last possible minute so you’re walking away with pennies. The chefs are incredibly entitled. They don’t pay for your parking, they don’t pay for your uniforms, you don’t get a shift meal, you only make 2.13 an hour.

3.0

Oct 31, 2023

true pros and cons from someone that worked at the company for 10 years

Manager

Recommend

CEO approval

Business Outlook

Pros

room for advancement as i started as a host and ended as a manager, great staff - management tends to hire a certain type of personality, everyone will be kind, outgoing, and fun to be around

Cons

top management doesn't seem to make great long-term decisions in terms of general managers. I saw a lot, A LOT of turnover throughout my time at true food. unfortunately, once we sold, corners were cut and the quality of food and service noticeably decreased. the hiring of general management is, dare I say, horrendous. great opportunities to move up until you reach the corporate level where they hire from outside only to have those managers leave without accomplishing anything positive. so disappointing to see this happen countless times, over and over again

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New SLT is horrible

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true pros and cons from someone that worked at the company for 10 years

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