True Food Kitchen reviews

3.6

47% would recommend to a friend

(737 total reviews)

Peter Koumas

Not enough data to show CEO approval

29% positive business outlook

True Food Kitchen has an employee rating of 3.6 out of 5 stars, based on 737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The True Food Kitchen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

737 reviews
2.0
Jun 17, 2018
Recommend
CEO approval
Business Outlook

Pros

pros...pros...ok...well one pro is that training is 6 days and not two weeks or something. they have some staggered in times up to 530-6pm so that helps with scheduling and it's in a nice area and generally always busy. The new GM comes with high standards so he is trying to make it better there but there are too many low class people already working there. There are nice, hardworking people too but they are few and leaving.

Cons

There are a lot of downsides here. The restaurant is always EXTREMELY hot inside and despite customer complaints and sweaty workers, they do not turn the air up. The sidework is ENDLESS and the hours are long. The tip out is OUTRAGEOUS. They think it is comparable and it might be but not in exchange for the support. If you are a good server you will end up bussing and setting up your own tables, running your own food and still tipping out almost half your tips. NO one cares or rectifies it. So, with the often international clientele (10-15% standard, sometimes 20%), the tip out, the long hours doing sidework and having management HOLD YOUR HAND on tip claim (I don't want my employer to tell me what I claim to the IRS. That is my business) meaning you will have your 2.13 hourly taxed to nothing, you end up making little more than minimum wage in the end.

2.0
Jan 27, 2019

Work Anywhere Else Honestly

Recommend
CEO approval
Business Outlook

Pros

Tips are pretty good if you've worked there for over 6 months, memorize all allergies and diets, and, of course, are also on inappropriately tight terms with the manager. The employees are great but they deserve more than what they make.

Cons

Extensive and time-consuming side tasks you get interrupted on every 2 seconds to run food for other people that weren't cut, being harassed by management and called lazy no matter how hard to work, tips are ridiculous for all of the extra efforts you put into each table, you rarely get more than 4-5 tables, there's only ONE slow faucet to pull water from for the entire staff, you're not allowed to keep a cup of water for yourself even if it's sealed they'll toss it, they overheat a weird section of the restaurant you have to stand under so you're sweating bullets, good sections are given to the same 3 people and everyone else shuffles through the other sections that are unpopular, there's ONE bathroom for the entire staff which is a TON of people on at once, mgmt is manipulative and rude, scheduling is hellish, you can get cut one hour after being there because they don't know how to properly schedule people, new people aren't trained properly and subsequently punished, mgmt refuses to listen to criticism, food is hit or miss coming out and usually comes out super slowly when it's busy. I could go on and on. Just don't give this company your time.

1.0
Aug 31, 2018

Bullying, Bad communication

Recommend
CEO approval
Business Outlook

Pros

Some coworkers are great to work with, and are extremely helpful.

Cons

Management bullies staff, and does not intervene when staff engages in bullying behavior. Management badmouths employees to other employees. Management shows favoritism in regards to section sizes. Sidework is extensive. It is not divided up between team members evenly and appropriately. There is no consistency in checking the completion of sidework, which leads to almost daily arguments and disputes between co-workers.

Viewing 7 - 9 of 737 Reviews

Glassdoor has 749 True Food Kitchen reviews submitted anonymously by True Food Kitchen employees. Read employee reviews and ratings on Glassdoor to decide if True Food Kitchen is right for you.