Truepill reviews

Opportunity to be more mission-driven - Truepill is driving towards many of the right things that need to change in pharmacy/healthcare: patient convenience (home delivery of medication), lower costs to patients AND payors (use of low-cost generics, partnerships with savings-focused marketplaces, chipping away at current pharmacy “spread”), a more intuitive/easier pharmacy experience (white-label enrollment/refill tech). All of these are inherently good things that drive US healthcare in the right direction. Recognizing this, there’s a huge opportunity for TP founders/leadership to embrace one or more of these trends and unite our teams behind it. Culture - We push hard as a business. There’s a lot going on and there’s a lot of urgency to not only support our clients, but ensure we tee them up for growth. It’s clear this has rubbed some colleagues the wrong way and it breaks my heart to read their reviews about how they’ve experienced this. No doubt this has come off as “mixed signals,” further reinforcing the point about picking the biggest/“right” problems to solve (vs what’s in front of you today). My hope is that leadership takes these reviews seriously and makes conscious/consistent efforts to build the kind of culture that enables a long-term business.

Downsides of working here? Where do I begin? Toxic management from all departments, if you want your mental health to deteriorate, this is the place for you. No respect or consideration for your personal life outside of work. I have never worked somewhere with such incompetent management who are so bad at their job. There’s no plan, they don’t listen to feedback, they expect you to cover up their mistakes and trust me it’s a lot. They have no regards for customers, it’s money over everything. If you shop from the optum store, Truepill is the one shipping or at least supposed to be shipping things out because shipments go missing from the warehouse often and the customer team is also Truepill. And it’s trash. Unless you absolutely hate your life, don’t waste your time here.