Truist reviews

The merger between BB&T and Suntrust was an absolute nightmare, and it still seems as if the company doesn’t know what they’re doing. They preach that “Truist cares,” but most clients are unhappy with the merger, and employees are left with more messes to clean up, with lacking resources and no support. I started with BB&T which was a wonderful company, but Truist has changed things for the worst. Most of the management is terrible and they are only looking out for themselves. Many of them say one thing, and do another, or say whatever they can to appease you. I felt like this would be my forever place, but it became clear that it was a toxic environment and not good for my mental health. I was offered a promotion at another bank, and I feel like the offer was much more than what I would have gotten at Truist, if they would have given me the chance. I was given many promotions when we were BB&T, but when it became Truist I suddenly felt like I wasn’t good enough. Staffing is difficult and people are constantly in and out. I’m not sure what’s going on there, but it’s not good. Employees and clients are unhappy, and I would not recommend anyone to work, or bank with Truist.

I was an original employee of SunTrust and actually enjoyed the company’s culture and management before merger. Once we completed the merge and officially became Truist it has been one of the most terrible experience I’ve ever had in my many years of banking. Truist is by far the worst place to work. Management does not value their top performers or employees who are constantly going above and beyond to get cases done. Below are a list of cons: Pay is not competitive at all for the amount of work that needs to be done, management is horrible and is very unorganized, lack of training, unrealistic expectations that management makes up everyday, and mandatory OT at times.