Truist reviews

3.2

47% would recommend to a friend

(3,535 total reviews)
avatar

William H. Rogers, Jr.

41% approve of CEO

40% positive business outlook

Truist has an employee rating of 3.2 out of 5 stars, based on 3,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Truist employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Perfect for those who want to be in the office 5x a week

Cons

Horrible and selfish leadership that promote incredibly toxic culture. Promotions are only given if the person in the level above you leaves, so plan on waiting a while. Seems like hard workers are often laid off due to leadership feeling threatened by them. Moral is incredibly low and leaders do a great job at discouraging growth. A lot goes on behind closed doors, lots of back stabbing and office politics. Overall benefits were lowered (i.e. 401k match decrease, ESPP decrease, medical premiums increased, etc.) Bonus targets have been silently lowered. Leadership only wants to know "how can you help me" rather than "how can I help you help us". Teammate development is non-existent. The majority of people don't know what's going on because managers are not transparent. Teamwork is hard to find because everyone's keeping their cards close to their chest because disclosing anything will make them lose their value. Everyone is replaceable. If you want a career and not a job, get out!

1.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

401k, pension, leave, holidays off.

Cons

Extremely poor management, managers are bullies and shows a lot of favoritisms. They talked behind your back and bully you in the morning meeting. Worked 6 days a week most of the time. They want you to do everything while being a banker. You stocked at the teller line most of the time while they're expecting you to meet your goals and everything else. You stuck in the same position for years. They lied about moving you up. Morning meeting is repetitive , talking about the same thing over and over. Managers are rude , classless and treat the employees like slaves. Hostile environment , people are throwing others under the bus. Make a simple mistake will make you feel like you're nothing. Bonuses are a joke, they tried everything not to pay you extra. Every year you'll get more responsibilities with no extra pay. Some people do what they want and some can't. Managers are rude and cruel to some employees. You have to kiss a lot of butts to move up. They will disrespect you in front of clients. If you want to start your banking career, please don't go to Truist! I've never had a job that people like they do there. I thought it would a great experience , I was sadly mistaken. I've warned you! Maybe corporate is different but most of the branches are terrible. Oh, I almost forgot.. the gossiped like crazy! Be careful, it's a very small space. Keep everything to yourself because they will tell on you in a min. Small banks are better! Employees are being cussed out for not meeting their unrealistic goals! Expected you to close a loan in the drive thru! Sent you everywhere to cover other branches. It just bad!

Viewing 88 - 90 of 3,535 Reviews

Glassdoor has 3,749 Truist reviews submitted anonymously by Truist employees. Read employee reviews and ratings on Glassdoor to decide if Truist is right for you.