Truist reviews

Unfortunately it has become abundantly clear that the merger has failed. There was an opportunity to create a terrific new company, and that opportunity was squandered. What is left is a company with poor client experience and expense management. Truist is currently savagely cutting expenses which will only hurt the client experience. And the teammate experience will only deteriorate from here. It's a shame that Truist has become a Wells Fargo recycling facility.

As the merger between BB&T & SunTrust progressed, my position was mapped to a "demotion". On top of my career resetting 8+ years, we were not given raises across the board to "fund the merger". More people took the exit packages (for eligible heritage employees) than expected and our workloads increased with no help to offset - there was a hiring freeze for our teams until after the merger was complete. As the merger dust settled, many BB&T senior managers and directors were out and SunTrust leaders placed in their positions. The morale of employees sunk and the positive culture "left the building".