Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 69 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 29 reviews)); "Great culture and Atmosphere at Trupanion" ((in 20 reviews)); "Amazing work life balance Largely work from home Free pet insurance (for one pet)" ((in 16 reviews)); "There is a good work life balance and they're very diverse." ((in 13 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 29 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 24 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 24 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 22 reviews)); "Low salary" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews

5.0

Aug 18, 2021

Growing, great place to work so far

Coordinator

Recommend

CEO approval

Business Outlook

Pros

Trupanion invests in lots of diversity equity and inclusion efforts, and the HR team really cares about people and not just the company! Love working with folks from different departments. Hiring is quick and seems really fair from our end.

Cons

Leadership sometimes puts out information that can be confusing, and comp analysis changes a lot. We are competitive in the field but could be paying more for many roles.

Trupanion Response

4y

Thanks for your feedback and positive review! Glad you've picked up on all the work we've been doing in the DEIB space - it's definitely a priority and a journey we need to continue having. I'd love to hear more about your thoughts on communication and compensation. Please ping me on teams or email me at bryn.lansdowne@trupanion.com so we can chat.

5.0

Jul 6, 2021

Love it!

L&d specialist

Recommend

CEO approval

Business Outlook

Pros

You work to help save cats and dogs as a company. Great Benefits. Good Pay.

Cons

None so far that I can think of after a year.

Trupanion Response

5y

Thanks for your great review! We are always happy to see positive feedback like yours! If you ever have questions for the recruiting team, you can email us directly at Recruiting@Trupanion.com.

4.0

Jun 23, 2021

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible Great company culture Inclusive WFH friendly Office is pet friendly

Cons

Salary could be more competitive

Trupanion Response

4y

Thanks for your review! I am glad to see that you enjoy the flexibility to WFH or in the Seattle office along with our open company culture. Providing a competitive salary is a high priority of our leadership and there can always be room for improvement. We have added more great talent to our Compensation team to help evolve our pay model, but we are always looking for input from our employees. If you would like to share further thoughts with me that I could bring to our People Ops leadership anonymously, please email me directly at Anna.Berentson@Trupanion.com to set up some time.

Viewing 337 - 339 of 427 Reviews

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Operations & Automation Partner

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Seminole, FL

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