Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 69 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 31 reviews)); "Great culture and Atmosphere at Trupanion" ((in 18 reviews)); "Work from home, flexible hours, great insurance." ((in 16 reviews)); "There is a good work life balance and they're very diverse." ((in 14 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 26 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 25 reviews)); "Senior leadership has non working bros or hard working chicks." ((in 23 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 21 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 13 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

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Trupanion

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

1.0

Sep 20, 2019

SCAM

Partner

Recommend

CEO approval

Business Outlook

Pros

There are no pros about this company.

Cons

Low pay, no room for advancement, the staff is a joke.

1.0

Apr 28, 2018

Terrible business practices

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are great, pets in the workplace, good benefits

Cons

Upper management is terrible, makes decisions with no reason, makes financially terrible decisions. Lays off staff with no reason provided.

2.0

Jul 13, 2016

Constant growing pains

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People can bring their dogs (and cats) to work, there is dog walking too. The product is top notch, best there is. The concept and what Trupanion offers pet owners is why most of us are trying to stick it out here. There is hope that things will improve....

Cons

The pay and work load ratios are ridiculous (over worked, under paid) The executives and VPs are totally out of touch with reality. They only seem to care about themselves and are unable to relate with those below them. The environment here is chaotic. Ideas, initiatives, goals are always changing and communicated poorly to employees. The environment here encourages passive aggressive complaining/whining by employee's who don't get their way (which happens all the time). Employees are encouraged to "be who you are" ... even if that means you are a jerk, lazy, abrasive etc. most employee are not held accountable and point fingers at others. This starts from the top and trickles down....

Viewing 97 - 99 of 427 Reviews

Jobs at Trupanion

Operations & Automation Partner

Veterinary Sales Associate (Part-Time) – Seminole County, FL

Seminole, FL

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Customer Retention Specialist (Pacific Time Hours)

French Bilingual, Partner Support Coordinator

Veterinary Sales Associate - Anchorage, AK

Anchorage, AK

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