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      Trupanion

      Engaged Employer

      Trupanion reviews

      3.2

      41% would recommend to a friend

      (427 total reviews)
      avatar

      Margi Tooth

      36% approve of CEO

      38% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      2.7

      Senior management

      2.7

      Career opportunities

      Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

      Ratings by demographic groups

      Reviews by job title

      427 reviews
      3.0
      Jul 31, 2015

      Nice at first, will turn on you later

      It project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most people at the company believe in the mission as I did, to help pets. IT organization was immature and working to improve. Many good people working there.

      Cons

      Backstabbing rather than team work was how middle management acted. Impressions from the top management decided who was fired rather than acting on real information, so avoiding blame was the focus of many. No two week notice was given to the people they fired. Many short cuts were taken by poor managers that hurt the workers in the company, workers were fired or had to work day and night to make the IT managers look better.

      avatar
      Trupanion Response
      10y
      We appreciate that you took time to leave a review and provide us with some honest feedback. We’re sorry that you didn’t enjoy your whole experience here and we wish you well in your future work.
      2.0
      May 9, 2024

      Went downhill

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with hospitals, when they wanted to talk to you. Coworkers were great, if they worked.

      Cons

      Company went downhill within my time here. Several internal changes, layoffs of employees who did not deserve it. Some workers would cheat the system on their calls, management knew and did nothing. One even got promoted. Your hard work does not get recognized. Metrics changed constantly, and compensation hardly reflected it.

      1.0
      Nov 21, 2023

      they dont make money

      Video editor
      Recommend
      CEO approval
      Business Outlook

      Pros

      dog at work flexibility in work schedule

      Cons

      everyone gets fired mean managers no cats allowed

      avatar
      Trupanion Response
      2y
      Thank you for sharing your experience. I am glad to hear that in your time with Trupanion you enjoyed the flexibility and pet-friendly environment, but I am sorry to hear that you didn't get a chance to experience the cat-friendly part of Trupanion as we have many on our global team!
      Viewing 100 - 102 of 427 Reviews
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      ReviewsTrupanion reviews

      Glassdoor has 443 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.