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      Trupanion

      Engaged Employer

      Trupanion reviews

      3.2

      41% would recommend to a friend

      (426 total reviews)
      avatar

      Margi Tooth

      36% approve of CEO

      38% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.2

      Culture & values

      2.7

      Senior management

      2.7

      Career opportunities

      Trupanion has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

      Ratings by demographic groups

      Reviews by job title

      426 reviews
      2.0
      Sep 20, 2023

      Used to be incredible…

      Disappointed employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you reside more than 25 miles from HQ in Georgetown(Seattle neighborhood), you’re still allowed to work remotely.

      Cons

      Consistently increasing workloads while not increasing pay, actually lowering income by reducing bonus structure; laying team members off and/or “eliminating” roles; constant state of chaos, inadequate onboarding/training; watching others join the company in positions of power who are not well equipped for their roles; change is great but with change, you have to have solid communication and that’s tremendously lacking

      5.0
      Sep 14, 2023

      Wonderful company with great morals

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      helping educate responsible pet owners on the importance of pet insurance.

      Cons

      must love pets or why are you here

      avatar
      Trupanion Response
      2y
      Thanks for your review! We appreciate your support in helping to educate pet owners about Trupanion's product.
      3.0
      Aug 23, 2023

      Great benefits - lean operational model

      Coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits Flexible schedule Friendly and casual environment

      Cons

      Lack of direction Prioritize only sales or claims employees Cheap when comes to marketing spend

      avatar
      Trupanion Response
      2y
      Thanks for sharing your experience! We are glad to hear that you are enjoying the casual environment and your team’s flexible schedule. I encourage you to work with your manager for support in understanding company goals and team priorities. If you have further feedback you would like to share regarding goal setting, please reach out to our Senior Director, People and Talent at Jennifer.Hernandez@Trupanion.com.
      Viewing 100 - 102 of 426 Reviews
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      ReviewsTrupanion reviews

      Glassdoor has 442 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.