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      Trupanion

      Engaged Employer

      Trupanion reviews

      3.2

      41% would recommend to a friend

      (426 total reviews)
      avatar

      Margi Tooth

      36% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Trupanion has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

      Reviews by job title

      426 reviews
      2.0
      Jul 25, 2023

      Not as innovative as I thought

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Potential to be a key player in a growing industry

      Cons

      Potential is hindered by upper leadership. After being told that we were going to be a remote workforce, upper leadership decided to go against their belief and introduce a hybrid work environment replicating what an average company would do... A company that is unaware of work life balance or simply does not care for it. Ironically, this was done to improve company culture but this will bring down employee morale. Leadership is completely out of touch with it's workforce. So much potential wasted due to bad decisions made by a few up top.

      avatar
      Trupanion Response
      2y
      Thank you for sharing your honest and transparent feedback. We recognize this is a change for our hybrid team members, however there is opportunity to get involved and continue advocating for our company culture. I encourage you to reach out to your People Business Partner to share more about your experience at Trupanion.
      2.0
      Jul 21, 2023

      Insanely Incompetent Leadership

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Maternity Leave, sabbatical, ample PTO

      Cons

      What truly set Trupanion apart from other disasters I've witnessed was their knack for hiring the most incompetent and clueless individuals for leadership positions. It's like they actively sought out people who were allergic to competence and rational decision-making. These leaders lacked the ability to inspire, guide, or even manage their teams effectively. Instead, they created an atmosphere of fear and uncertainty, driving away any semblance of talent that might have remained.

      avatar
      Trupanion Response
      2y
      Thank you for taking the time to share your review! We are glad to hear that you have enjoyed our time off programs. Communication and collaboration are areas Trupanion value deeply so we appreciate you for sharing honest feedback on how we can continue to foster these pillars across the company. If you would like to discuss your concerns further, please feel free to reach out Jennifer.Hernandez@trupanion.com to set up time for a confidential conversation.
      1.0
      Jul 18, 2023

      Horrible Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not much to be redeemed here.

      Cons

      Senior leadership has no ethics and just makes things up as they go along. Just when you think it's bad or crazy, it gets worse.

      Viewing 106 - 108 of 426 Reviews
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      ReviewsTrupanion reviews

      Glassdoor has 442 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.