Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)
avatar

Margi Tooth

36% approve of CEO

38% positive business outlook

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews
1.0
Oct 16, 2019

Trial and ERROR!

Recommend
CEO approval
Business Outlook

Pros

A good place for moms and benefits

Cons

Low pay how do people survive here they must 0 obligations

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Trupanion Response
6y
We're interested in hearing more about your advice to management. If you are comfortable doing so, reach out to peopleops@trupanion.com to provide additional context or to set up a time for a confidential chat.
1.0
Sep 20, 2019

SCAM

Recommend
CEO approval
Business Outlook

Pros

There are no pros about this company.

Cons

Low pay, no room for advancement, the staff is a joke.

2.0
Sep 9, 2019

Great place to work until the honeymoon period is over

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can wear your pajamas to work and swear like a sailor. This would be a GREAT company if you've already achieved everything you want in your career, no cost of living concerns, and just want to meet a bunch of cool people and pets.

Cons

Salary is dismal, especially if you work in a department not directly related to revenue generation. No internal development program for employees that want to do more than just manage a team. If you possess any level of competence and self-motivation, inevitably you will have it ground out of you due to the lack of resources and availability of management. No annual performance reviews (at least in my department) and stock options are offered in lieu of raises. This company uses culture and non-compensation based benefits as a smoke-screen to keep people from balking at the operational chaos that ensues day in and day out. Process is regarded with almost complete disdain from our CEO and Chief STRATEGY Officer, which results in a lot of confusion and a lot of unnecessary stress that doesn't ever directly touch them. A lot of reviews chalk these problems up to "new company growing pains" but this company is almost 20 years old.

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Trupanion Response
6y
You make some important points. If you are open to have a conversation about your specific experience, we'd appreciate learning more. Email peopleops@trupanion.com if you'd like to connect.
Viewing 289 - 291 of 427 Reviews

Glassdoor has 443 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.